Job description
Position starts at $20.50 per hour along with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.
Supervises store personnel and store activities in the absence of /and at the direction of the Store Manager; see Supervisory Responsibilities below.
Must be able to travel to other retail locations within and outside of assigned home district.
Works with District Manager and Store Managers to develop operational and leadership skills necessary to perform the duties of a Store Manager.
Directs activities; verbally , written and physically for retail store to ensure that net performance provides satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention and development of staff.
Supports the Store Manager in interviews, hiring, and completing onboarding process for all new hires.
Ensures all employees are trained and developed in their job position. Additionally ensures all employees attend all orientations and classes required by training department.
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed Agency policies.
Coordinates shipments and makes adjustments to ensure store has adequate product to achieve all sales goals.
Opens and closes the retail store and performs all administrative and clerical duties including making bank deposits and securing the building at the direction of the Store Manager and in accordance with established guidelines.
Issues refunds and resolves customer complaints. Ensures that customers and donors receive prompt, courteous service.
Manages the production of donated goods to achieve maximum sales potential in accordance with established guidelines.
Rotates, categorizes, and arranges merchandise by color according to established guidelines.
Performs work of store personnel as needed.
Maintains and motivates a positive sales team through communication, incentives, and evaluations.
Reports known or suspected security and/or theft problems to the Store Manager or other member of management.
SUPERVISORY RESPONSIBILITIES
ADDITIONAL RESPONSIBILITIES
Performs other job-related tasks as assigned by the Store Manager and/or District Manager.
LEADERSHIP COMPETENCIES
Mission & Community Oriented:
- Commitment to Goodwill’s Mission & Core Values – Models and champions Goodwill’s Mission and Core Values
- Commitment to Inclusion – Champions inclusion activities, strategies, and initiatives
- Community & Service Driven – Models high-level services that differentiate Goodwill from other organizations PEOPLE ORIENTED
- Relationship-Building Skills – Effectively models approachability and openness
- Communication Skills – Effectively tailors communication to the appropriate audience
- Commitment to Development – Encourages staff to utilize tools to support their development
Results Oriented:
- Commitment to Quality Results – Encourages staff accountability for meeting goals and producing high-quality results
- Business Acumen – Effectively transfers learning from one situation to another
- Stewardship – Effectively works within financial guidelines and reports all financial irregularities immediately to management
- Emotional Maturity – Tempers personal emotions and escalates sensitive issues to the appropriate level of management
- Integrity – Effectively models sound professional ethics
- Capacity for Change – Champions the awareness and impact of change
EDUCATION and/or EXPERIENCE
CERTIFICATES, LICENSES, REGISTRATIONS
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