Senior Customer Service Agent

Full Time
Steamboat Springs, CO 80487
Posted
Job description

Full time Customer Service Agent position in Steamboat Springs, Colorado (this is not a remote position).

Tuesday-Saturday work week.

Tuesday-Friday hours: 12:30PM-8:00PM and Saturday hours: 8:00AM-1:00PM.

Starting pay $19.56 an hour.

Our positions come with great benefits:

Minimum of 35 hours guaranteed a week * Medical, Dental & Vision benefits * 401K (8% Company match) * Tuition assistance up to $5250 per calendar year * Promote from within philosophy * Vacation and Holiday pay * Airline Discounts * Nationwide career opportunities * Training and growth opportunities to build a career * Referral Program * Cell Phone Discount Plans

Job Description:

Assisting Customers with their FedEx shipments over the counter and via phone and computer.

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations.

Knowledge, Skills, and Abilities

Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Neat appearance since customer contact is required. Requires medical exam in accordance with FHWA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

High School Diploma or General Equivalency Diploma

Bilingual, Military, and Veteran applicants are strongly encouraged to apply.

Job Type: Full-time

Salary: From $19.56 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift

Work setting:

  • In-person
  • Office

Work Location: In person

Job Type: Full-time

Pay: From $19.56 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Evening shift
  • Morning shift

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Steamboat Springs, CO 80487: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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