Position: Director, Sales

Salary Range: $145,000.00- $185,000.00

Job Description:

The Director, Sales is responsible to develop, maintain and grow relationships with our existing and prospective customers to deliver logistic solutions by utilizing exceptional selling techniques with a goal of increasing company profitability. This is a fast paced, high energy role where you can make an immediate impact and have tremendous growth opportunity.

Core Responsibilities & Duties:

• Lead a team of individuals in contacting potential clients to establish brand recognition, rapport and arrange meetings
• Measure and analyze key performance indicators, performance tracking, errors, and weekly/monthly/quarterly volume and revenue figures
• Prospect new business opportunities via internet, phone, referrals and networking
• Researching organizations and individuals to find new opportunities
• Lead a team that prospects for leads to build a pipeline, including heavy cold-calling
• Finding and developing new markets and increasing sales
• Planning and overseeing new marketing initiatives
• Attracting and setting up new customers, growing existing customer relationships, and providing customer service
• Succeed at heavy price and service negotiation with customers
• Establish client relationships, and create solutions based on customer needs
• Identify business opportunities for Forward Air
• Understand and manage customer requirements; execute shipments in accordance to customer’s needs and requirements
• Independently generate new sales revenue for your team
• Translate business opportunities into incremental revenues through strong selling techniques
• Manage multiple projects simultaneously with a sense of urgency
• Study and understand market trends and seasonality
• Other duties as assigned

Qualifications:

• Minimum of 3 years of sales leadership experience
• Must have LTL Transportation experience
• Bachelor’s degree or equivalent work experience is required
• Passion for sales and the drive to succeed
• Experience managing a team to accomplish tasks and goals
• Self-motivated problem-solver with strong desire to meet customer needs
• Ability to develop long term relationships
• Strong verbal and written communication skills
• Desire for a long-term career with an industry leading company
• Ability to present and maintain a positive corporate image in a fast-paced environment
• Proactively establish and maintain effective working team relationships with all support departments
• Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
• Must be willing to work a flexible schedule
• Must be willing to travel
• Ability to prioritize, multi-task, and manage time effectively

Skills:

• Entrepreneurial spirit accompanied by a competitive and confident personality
• Ability to train and develop sales teams and individuals
• The ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Experience with AS400 operating systems is a plus
• Customer Service/Sales experience is a plus

Forward Air is an Equal Opportunity employer.

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication