Job description
Posting Date
04/20/23
Application Deadline
04/27/23
Pay Range
$19.00 - $28.50 per hour
The pay range listed above reflects the FULL pay range for this position. Salary offers are based on the candidate's equivalent experience and internal equity with other Maricopa County employees within the same job classification.
This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
Contractor with Benefits
Department
Human Services
About the Position
As the Community Services Program Specialist, you will provide an array of administrative, financial support related to the daily processing of emergency assistance payments to landlords and utility vendors. This position is essential for the accuracy and timeliness of payments, intended to prevent eviction or shut-off utilities for at-risk households. You will resolve complex errors, provide tracking of payment resolution, and be responsible for the compliance of all payments made.
Are you ready to empower families to achieve economic stability? Join our innovative team and become part of a system of support to those in need!
About the Department of Human Services
Together, we can thrive.
In Human Services, we focus on maximizing potential and providing support and resources for all stages of life. We partner with families and communities to encourage children to learn, invite youth and adults to cultivate professional skills, guide families to achieve financial success, and enable seniors to live independently.
Join our team and unlock your potential!
Proud to Offer
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Perform work with a greater purpose
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Opportunities for growth and development within Maricopa County
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Exceptional work-life balance
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Low-cost, high-value healthcare for you and your qualifying dependents
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Enrollment in Arizona State Retirement System
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Paid vacation, sick, and parental (birth/adoption) leaves
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Extensive wellness program, including healthcare premium discounts
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Employee discounts for goods and services
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Click here for more information:https://www.maricopa.gov/5284/Why-Work-Here
We Require
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High school diploma or GED
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Three years professional office administrative experience
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Post-secondary education may substitute for the required experience on a year-for-year basis
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A valid Arizona driver's license by the time of hire
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Must secure a Level 1 Fingerprint Clearance Card through the Arizona Department of Public Safety
We Also Value
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Experience processing vendor payments
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Experience tracking budgets and compiling financial data
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Experience working with multiple complex databases
Job Contributions
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Assists in the preparation, processing, and reconciliation of vendor payments related to utility and rental assistance services
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Contacts landlords to obtain tax documents and other information needed to ensure the timely delivery of rent payments
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Manages funds expenditures for multi-funded direct service programs using complex database systems
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Reviews program client applications to ensure compliance with complex federal and state eligibility requirements unique to specific funding sources
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Interacts with subcontractor staff on a daily basis to resolve data entry errors and request missing case management documents
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Provides customer service to internal and external stakeholders; resolves complex client complaints from the public and partner agencies effectively
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Researches payment-related issues; compiles and analyzes payment errors/trends and provides recommendations to management
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Creates, updates, and maintains complex spreadsheets and reports to track the resolution of payment-related errors
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Sends checks along with backup payment reports, via U.S. Postal Certified Mail, to multiple utility vendors on a weekly basis
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Interacts with vendors, clients, and finance staff to process rental late fees, research missing vendor payments, and coordinate the reissuing of checks
Working Conditions
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Work takes place in a typical office environment
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Requires travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County vehicles or private vehicles used on County business
Selection Procedure
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Only the most qualified candidates will be considered
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Consideration will only be given to candidates who submit online applications
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Candidates will be contacted primarily through email and their Workday online application profile
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Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
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