Job description

Job Description:

The Personal Lines Account Manager performs the essential functions of the position which include aiding Producers and Clients with service needs and making changes to existing accounts. The PLAM meets service and sales delivery standards, as well as performing essential functions to the quality and service standards defined by Atlantic Insurance Group.

Job Responsibilities:

• Provides technical support to Producer, implementing and executing coverage forms, quotes, and compliance
• Completes applications in coordination with Producer; follows up to ensure timely receipt of quotes and policies
• Orders and/or issues certifications, policies, endorsements, binders and other related items; verifies their accuracy; forwards them to client when necessary
• Determines appropriate billing, and takes payment, if necessary
• Processes Renewals in coordination with Producers 45 days prior to renewal date; performs account reviews every 2 years; uses marketing tools, resources, and proposals; presents additional products to round account
• Reviews underwriters’ requests; verifies accuracy and facilitates corrections between clients and carriers, as needed; must complete as soon as possible as many requests are time sensitive.
• Verifies policies and policy endorsements, facilitating corrections when needed
• Processes incoming mail and phone requests, responding within 24 hours
• Processes and follows up on cancellation requests to carriers to ensure accuracy and timely resolution
• Assists clients in submitting First Notice of Loss, facilitates prompt response from carrier and follows up on claim status
• Identifies exposure to loss and recommends appropriate coverage in coordination with Producer
• Documents all correspondence in Applied Epic

Personal & Organizational Development

• Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
• Maintains a cordial and effective relationships with clients, coworkers, carriers, vendors, and other business contacts
• Keeps informed regarding industry information; new products, legislations, coverages, and technology to continuously improve knowledge and performance
• Interacts with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance as needed to achieve business goals of the agency
• Maintains License by taking required Continuing Education Classes

Qualifications:

• Property & Casualty Insurance License (preferred)
• Minimum of one year experience as a Personal Lines Insurance Account Manager.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Timonium, MD: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have at least 1 year of experience as a Personal Lines Account Manager or Personal Lines Customer Service Representative?

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.