Job description

Acton Medical Associates, PC is looking for full-time Patient Services Representatives to join our team!

The Patient Services Representative is a customer service role with a busy medical practice. In this role you will:

• Greet and check in patients for appointments
• Verify insurance and demographic information
• Process co-payments
• Schedule patients for follow-up or future appointments
• Answer patient phone calls regarding appointments
• Ensure our patients feel comfortable, welcomed, and have the best experience possible at our practice

Candidates should have:

• High school education or equivalent
• Ability to multi-task, prioritize workload, manage time effectively and perform under pressure
• Customer support/service experience
• Active listening and good communication skills
• Ability to use/learn a multi-line phone and basic computer systems (Word processing, database navigation)
• Customer orientation and ability to adapt/respond to different patient needs

Signing bonus available for qualified candidates.

Candidates with previous experience may qualifiy for a higher startiing rate.

Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
We partner closely with the Massachusetts Department of Public Health to ensure the strictest of safety guidelines are met in all of our locations.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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