Patient Care Coordinator (PCC)

Full Time
Crowley, LA
Posted
Job description

Compass Health is seeking qualified Patient Care Coordinators to join us in our mission to improve lives by passionately serving others.

The Patient Care Coordinator works interdependently with the eCare multidisciplinary team to maximize quality outcomes for individuals. The Patient Care Coordinator serves as the primary point of contact with clients in the client’s home.

At Compass Health, we believe in serving our communities with diligence, integrity, and innovation. Our culture includes finding cost-effective ways to deliver quality behavioral health services.

Compass Health is committed to the professional growth of its employees and the development of positive lasting relationships. We're proud to have a dedicated team of experienced, motivated individuals who work together toward the common goal of meeting the needs of our patients and clients.

The Patient Care Coordinator assists the multidisciplinary team in assessing clients' needs, situations, strengths, and support networks to determine their goals. Responsibilities include performing in-home visits, information gathering, and monitoring and support of equipment use. May at times, assist and perform other functions as requested. This position reports to the Program Director.

Requirements include:

  • Must possess oral and written communication skills.
  • Must possess a valid Louisiana driver license and reliable transportation.

Skills:

  • Able to communicate effectively in English, both verbally and in writing.
  • The ability to adapt to the organization policy and procedural changes.
  • Commitment to uphold the values and mission of Compass Health and its dedication to those we serve.
  • Honesty and integrity in all aspects of the day-to-day activities.
  • Ability to use Microsoft Office365.
  • Ability to work with little to no supervision, manage own schedule, prioritize, and perform multiple tasks effectively.
  • Implement critical thinking in assessing and resolving complex client-related crises.
  • Ability to drive to patients' homes and assist with the set-up of the equipment they will be utilizing for their sessions.

Ability to commute to:

  • Crowley, LA
  • Lafayette
  • Acadia Parish
  • Lake Charles
  • Surrounding areas
  • MUST be able to drive on highway

Schedule:

  • 8 hour shift
  • Monday to Friday

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

COVID-19 considerations:

All employees are required to be fully vaccinated against COVID-19.

Experience:

  • Customer service: 1 year (Preferred)

Work setting:

  • In-person
  • Office
  • Outpatient
  • On the road

Compass Health, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Compass Health, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • In-person
  • Outpatient

Ability to commute/relocate:

  • Crowley, LA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you willing to drive and travel to the surrounding areas of Crowley,

Lafayette, Acadia Parish, and Lake Charles area to assist patients in the session set up?

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

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