Job Summary:
Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician’s time.

Department:HVA Oncology
Location:Main Location- Fair Lawn, Wayne, Clifton, Paterson, West Orange, Clifton
Status:Full time
Shift: 8 hour shift
Hours:40 hours weekly

Responsibilities include:

1 – Greets all patients in a friendly and welcoming manner.

2 – Registers all patients in the EMR. Includes retrieval of all demographic, financial and insurance information from patients. Secures all necessary signatures on required forms.

3 – Obtains copies of patient identification and insurance identification and scans into document imaging system.

4 – Upon completion of registration, notifies the medical assistant that the patient is ready.

5 – Demonstrates effective communication skills with patients, visitors, co-workers and physicians in accordance with Service Excellence standards.

6 – Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians’ offices to exchange and gather information regarding patients.

7 – Schedules patients for appointments with the doctor and for testing as necessary.

8 – Preauthorizes testing and procedures as ordered by the doctor for the patient.

9 – Distributes incoming faxes and handles outgoing faxes.

10 – Performs all other duties as assigned.

11 - Fluent in Spanish a must

***COVID Vaccination Requirement***

Englewood Health requires all newly hired team members to provide either (a) documentation of Covid-19 vaccination, or (b) documentation of receipt of Covid-19 vaccination dose #1 prior to hire date, and to complete the series within the prescribed schedule for the particular vaccination, and (c) Influenza vaccine documentation. If, pursuant to option (b), a candidate is not fully vaccinated prior to their first day of work, documentation must be presented upon completion of the series as a condition of employment. A pre-employment candidate may request an exemption due to the candidate’s bona fide religious belief or disability, and any offer of employment will be conditioned upon approval of the request.

Englewood Health is one of New Jersey’s leading hospitals and healthcare networks. Composed of Englewood Hospital, the Englewood Health Physician Network, and the Englewood Health Foundation, the health system delivers nationally recognized care in a community setting to residents of northern New Jersey, New York, and beyond. The hospital, founded in 1890, consistently earns high marks for clinical excellence and patient safety. Englewood Hospital holds the Leapfrog Hospital Safety Grade ‘A’ and is nationally recognized for nursing excellence, earning a fifth consecutive designation by the Magnet Recognition Program® in 2021. Areas of clinical excellence include cardiac surgery and cardiac care, cancer care, orthopedic surgery, spine surgery, vascular surgery, and women’s health, as well as bloodless medicine and surgery. Englewood Health is an affiliate of Hackensack Meridian Health. The hospital offers an internal medicine residency program affiliated with Hackensack Meridian School of Medicine, as well as a vascular surgery fellowship, pharmacy residency program, podiatry residency program, and a radiography training program. Englewood also serves as a training site for surgery, pathology, emergency medicine, anesthesiology, critical care medicine, and other medical and surgical subspecialties. Englewood Health is continually expanding services and enhancing access through the Englewood Health Physician Network, a coordinated network of more than 500 office-based and hospital-based providers at more than 100 locations in six counties in New Jersey and New York. Through the main acute-care facility, physician network, hospital outpatient departments offering imaging services in local communities, and a variety of community health and wellness programs, Englewood Health delivers a healthcare experience that puts patients at the center. For additional information, visit www.englewoodhealth.org.