Job description

Job Description

Acts as retail team leader including activities such as creating/maintaining a customer-friendly retail environment, ensuring product is displayed according to company guidelines, and ensuring retail employees present a positive, customer-centric, image.

• Retail Sales Growth
• Store Profit Improvement
• Inventory Turnover Improvement

Responsibilities

• Partners with the store management to lead a culture where every team member in the store strives to achieve benchmark customer service and store standard outcomes
• Sets the customer experience benchmark in the store and leads by example to ensure a positive customer interaction.
• Instills an attitude of customer service excellence and superior selling skills across the team by displaying correct behavior, training employees when necessary.
• Maintains general cleanliness standards, both inside and outside of the store, ensuring fixtures are clean and in good repair, floor is clean and free of clutter, windows are clean and free of unnecessary stickers or signage and parking lot is free of rubbish.
• Actively suggests the Know How To Ask item to all customers.
• Completes the Retail Sales Driver Tie Up task on time.
• Reads and acts on all retail communication and associated tasks.

Qualifications

• High School Diploma, or equivalent, required.
• Outgoing personality with a positive approach
• Must be able to work retail hours, which will include nights and weekends
• Able to work on feet (stand and walk) for entire assigned work shift.
• Capable of lifting and moving parts and boxes of up to 60 pounds.
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary.
• Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

McKay NAPA Auto Parts is proud to be ‘Celebrating 85 Years of Customer Service’ in 2022. The McKay Corporate Headquarters, along with their Distribution Center, is in Litchfield, IL. The company’s 24 stores cover a sprawling ten county area from just east of Quincy in Mt. Sterling, to Centralia at the south, east to Vandalia and Charleston, and west to Jerseyville. McKay’s prides themselves on being ‘Family Owned and Operated Since 1937’. Whether you purchase auto, truck, agriculture or heavy-duty parts, paint, and equipment; McKay NAPA thanks you very much for your business, past, present, and future. Everyone here at McKay NAPA looks forward to serving current and new customers as well.

Proudly, McKay NAPA Auto Parts has been raising money for Make-A-Wish Illinois for 18 years, beginning with their first annual total of $5,000, in 2003. This year, the final tally for 2022 is $75,000. Wishes are provided for children in the counties where McKay NAPA stores are located. McKay NAPA has raised a total of $667,41520 in the past 18 years.

McKay NAPA’s 24 stores are in Bethalto, Carlinville, Carlyle, Centralia, Charleston, Collinsville, Edwardsville, Fairview Heights, Gillespie, Godfrey, Granite City-North, Granite City-South, Greenville, Highland, Hillsboro, Jerseyville, Litchfield, Mount Sterling, Nashville, Nokomis, Staunton, Vandalia, and Virden, proudly serving those cities and their surrounding communities.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• ASE Certification (Preferred)

Work Location: In person

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