Job description

About us

We are a professional, fast-paced, and engaging orthodontic office. Our goal is to quickly and efficiently see if we are able to meet a persons orthodontic needs while doing so with kindness, patience, and a love for people. Not every person is the same, so each person my be treated in a way that makes them feel cared for and respected, no matter their age. We craft all smiles using braces and aligners to be a person's outward expression to the world.

We are looking for a New Patient Intake Coordinator to join our team. The successful candidate will be responsible for managing the intake process for new clients, including verifying and collecting client information, scheduling appointments, and ensuring that all paperwork is completed accurately and on time. The ideal candidate MUST have excellent communication skills and a true love for people. This involves a kind heart and a willingness to go above and beyond when needed. Organizational skills are important as well and a strong comfort with using the computer and monitoring our social network sites.

Responsibilities:

• Gather and verify patient information.
• Schedule appointments and coordinate with other departments.
• Answer phone calls and respond to emails in a timely manner.
• Monitor and manage our online patient intake system.
• Communicate with patients via phone, text, and email.
• Track and follow up with all patient inquiries.
• Assist with billing inquiries and other administrative tasks.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Lees Summit, MO 64064: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable with conversation and asking questions to strangers?

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Hybrid remote in Lees Summit, MO 64064

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