Job description
We are creating an unprecedented value-based ethos at etta collective.
Its focus? – our staff or what we consider, our family. Specifically, we will provide comprehensive benefits to ensure our entire team feels cared for, supported, and energized in all aspects of their lives.
We believe there’s more to work than “work,” and we will stop at nothing to keep our people first. Come grow with us!
General Manager, etta Culver City
Job Description
Its focus? – our staff or what we consider, our family. Specifically, we will provide comprehensive benefits to ensure our entire team feels cared for, supported, and energized in all aspects of their lives.
We believe there’s more to work than “work,” and we will stop at nothing to keep our people first. Come grow with us!
General Manager, etta Culver City
Job Description
- Build relationships with guests and teach your entire staff how to build relationships
- Cultivate relationships with local businesses, key community members, local governing bodies and other target constituencies to establish the restaurant in the market. Reach out programs, hand out swag packages and GCs to local businesses which should be done once a week with different Partners
- Know and understand all profit loss centers within four walls with the goal of a minimum of 20% profit margin for your restaurant
- Oversee the management team in regards to their control of purchase and inventory; negotiating prices and contracts, developing preferred supplier lists, evaluating usage reports, analyzing variances and taking corrective actions
- Review P&Ls weekly and collaborate with the Partners to ensure compliance with expectations
- Review sales trends, profit goals and spending with financial team – and create solutions for increased revenue and reduced spending
- Regularly review corporate and restaurant-specific standard operating procedures (SOPs) – and ensure that your team is continuously learning and teaching other
- Always be developing strong management teams by providing ongoing coaching and training for your managers with the goal of replacing yourself
- Continuing to recruit exceptional staff members at all levels of the restaurant and ensure they’re properly trained to execute their job duties above expectations
- Lead and actively participate in weekly ops meetings
- Run pre-shift meetings with great aplomb
- Work with the Executive Chef and chef team to guarantee food quality and 100% guest satisfaction by auditing menu items and communicating often with guests during service
- Maintain a safe, secure, and healthy work environment by establishing and enforcing sanitation and safety standards and procedures to prevent any and all workers comp issues
- Respond quickly to guest complaints and requests in a friendly and professional manner. Consistently following up to ensure guest satisfaction that meets and exceeds our hospitality standards
- Resolve any staff issues by including partners and HRs as needed
- Maintain company and train company principles throughout your tenure
- Other tasks as assigned
What You Need to Bring to the Table
- 4+ years of restaurant management experience
- High end and high volume restaurant experience is preferred
- Basic Knowledge of MS Office and common restaurant systems and software (i.e. Restaurant 365, Toast, SevenRooms, etc.) is preferred
- Strong written and verbal communication skills
- Strong passion and dedication to food, beverage, and hospitality
- Polished, professional, and energetic approach to management
- Ability to work well in a systems-driven environment
- Ability to be adaptable and abide by the policies and values of the company
- Attention to detail and commitment to quality
This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
Benefits & Perks
- **Full Benefits: including Medical, Vision, Dental Insurance, plus options for Life Insurance, Paycheck Protection, and Accident & Critical Illness Coverage
- **Paid Sick days, Paid Vacation days, Paid Parental Leave, and even Paid Time to Volunteer with Charities
- **Generous food & beverage discounts in our restaurants
- **Employee Referral Bonus Programs
- **Career Growth Opportunities
The annual salary range for this position in California is $90,000 - $125,000 depending upon experience
Etta Collective is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. Etta Collective does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.
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