Job description
Qualifications
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Service Orientation - Actively looking for ways to help people.
Instructing - Teaching others how to do something.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Physical Requirements
Surroundings
move throughout the company facility for most of the shift.
Sitting
infrequently
Standing
on a regular basis
for prolonged periods
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
infrequently
Lifting
10 lbs to 25 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
infrequently
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Happily greet guests seating them at tables or in the waiting area.
Provide menus for the guests.
Assign guests to tables that suit their needs.
Ensure guest satisfaction with food and sevice, responding to any complaints.
Ensure that customers' concerns are addresss and thatn dining details are handled properly by keeping contact with serving staff, kitchen staff and management.
Inspect serving and dining areas to ensure that they are properly cleaned and setup.
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