Field Retention Agent

Full Time
Columbia, SC
Posted
Job description

WE ARE CURRENTLY OFFERING A $1,500 NEW HIRE RETENTION BONUS!

We guarantee an introductory base rate of $17 per hour for the first 30 days of employment before transitioning to a production-based pay scale.

Makotek is an authorized contractor for Spectrum Cable looking for Field Retention Agents who want:

  • to manage accounts in assigned territory
  • uncapped earning potential
  • weekly and monthly bonus opportunities
  • flexible schedule as a W-2 employee
  • independence of working remotely from your own vehicle
  • great work-life balance and benefits

No experience is necessary, and we are hiring for full-time/part-time Field Retention Agents in Columbia, SC and the surrounding areas. Our Field Agents are responsible for assessing, planning, and managing the accounts of exclusive territories in order to:

  • Contact assigned commercial & residential customers
  • Assist current customers with options for past-due payments to restore services.
  • Collect outstanding equipment provided by Spectrum (e.g. Internet Routers, Cable Boxes, etc) from current and former customers.

Ongoing training and weekly meetings can be done right from your device while you are working. All work is performed with your smart phone or tablet using our app.

How does compensation work?

  • At Makotek, we use a production-based pay scale to ensure our Field Agent have the potential to make an average of $600-$800 per week when working full-time
  • The more you do, the more money you make with an uncapped earning potential
  • We also offer weekly and monthly performance bonuses
  • We provide weekly paychecks and mileage compensation for miles driven while working in the field
  • $17 per hour base rate guaranteed for the first 30 days of employment before transitioning to a production-based pay scale.

What benefits do we offer?

  • Makotek is proud to offer comprehensive healthcare insurance options, dental insurance options, and vision insurance options to all full-time employees after 60 days of employment.
  • We provide paid training, and paid vacations days are available.

What are the qualifications?

  • Must have a reliable vehicle
  • Must have auto insurance
  • Must have an active Driver’s License
  • Must have a smart phone to use our app and remote tools

What skills do you need?

  • Must have excellent customer service skills
  • Must have the ability to communicate with their General Manager/Supervisor at all times
  • Must abide by all federal, state, and local regulations (including those for COVID-19)

What is Makotek like as a company?

  • At Makotek, we believe that growth and success are achieved by hiring, training, retaining and promoting exceptional employees. Across our offices in Florida, South Carolina, North Carolina, New York, Pennsylvania, and Ohio, we celebrate our employees and their hard work. Every month, we make sure we publicly recognize our Employees of the Month and our System of the Month. Additionally, at Makotek, we always operate ethically in partnership with our clients while delivering best in class performance, management, and innovation. We have grown as a company of over 400 employees and we continue to grow. If you are interested in growing with us, apply today!
  • We are adapting to today’s workforce with remote tools that allow you to have flexible schedules and remote training. All meetings and interactions are done via Zoom. Our goal is to keep you moving and making money.

For more information, please feel free to visit the following:

  • Our company’s website: http://www.makotek.net/
  • Our Introduction to Makotek video: https://www.youtube.com/watch?v=ZU0UGbVae0o

Follow us on social media @MakotekFL across multiple platforms or please feel free to visit by using the links below:

  • Our Facebook: https://www.facebook.com/MakotekFL/
  • Our Instagram: https://www.instagram.com/makotekfl/
  • Our Twitter: https://twitter.com/MakotekFL
  • Our LinkedIn: https://www.linkedin.com/company/makotek-fl/

Makotek is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status or any other consideration made unlawful by federal, state or local laws.

Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offers.

Job Types: Full-time, Part-time

Pay: $600.00 - $800.00 per week

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: On the road

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