Job description
It’s a great time to join the City of Boulder!
Hiring Range:
$67,600.00 - $82,576.00
Job Description Summary:
This is a shared position between the Child Care Subsidy (CCS) and the Family Resource Schools (FRS) programs. The CCS is the city counterpart to the Boulder County Child Care Assistance Program (CCAP), which subsidizes licensed, developmentally appropriate child care for families of extremely low- to lower-middle income. The CCS Program Manager handles all program process, maintains budgets and supports policy development.
FRS is a 30+ year partnership with the Boulder Valley School District (BVSD) located at five elementary schools within the City of Boulder that supports families in raising healthy, thriving children. As the FRS Program Specialist this position provides administrative support for FRS program staff including technical and training support, data compliance, and liaison to other city departments and partner organizations. The FRS Program Specialist supervises temporary FRS program staff.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Family Resource Schools (FRS) Administrative Program Support (40%)
- Serves as IT liaison for technical support, maintenance, and coordination of equipment
- Keeps inventory of furniture and equipment including technology
- Manages scheduling between temporary program staff and Family Outreach Coordinators (FOC)
- Coordinates training opportunities for FRS staff
- Collects and tracks background check and insurance documentation for afterschool programs
- Monitors data collection and compliance for federal and other funding requirements
- Quarterly audit of all FRS Intensive files including follow up reminders
- Generates and tracks annual FRS client survey
- Maintains policies and procedures manuals
- Supports ordering of supplies
Child Care Subsidy Program (CCS) Management (20%)
- Administers the CCS per eligibility requirements and program policies and procedures
- Determines family eligibility based on current employment and income information
- Monitors provider participation including payments, reconciliations, and compliance
- Develops alternative programming options in support of partnerships with specialty providers
- Retains accurate records of all applicants and providers
- Tracks and manages program data and records retention
- Keeps informed of changes, updates and general information pertaining to State and County CCAP
- Maintains the policies and procedures manual and CCS forms
- Trains staff on CCS referral process and enrollment support
Supervision of FRS Temporary Program Assistants (15%)
- Recruits, orients and trains, supervises, and monitors the work of the FRS temporary staff
- Designs, implements, and oversees curricula for training FRS temporary staff
- Provides team building and staff development opportunities
- Offers guidance to the FRS temporary staff as a facilitator, coach, and resource
- Develops FRS temporary staff team’s work plans in collaboration with Family Services Manager and the FOCs
- Works with FRS team to plan and monitor FRS temporary staff budget
- Ensures FRS temporary staff understand and comply with city, HHS and program policies, procedures, and training requirements
- Supports after-school program planning
General Administrative (10%)
- Serves as a liaison to the city leadership, the County and ECCBC and other community agencies.
- Maintains program files including historical data, documentation and policy and procedure manuals.
- Serves as the FS liaison for Information Technology (IT) and Facilities Management (FAM)
- Maintains FS employment records including training logs and required documentation
- Coordinates meetings and events including reservation of space, calendaring, and meals
- Performs related duties and projects as required to support needs of FS, HHS, and city
Reporting & Communications (7%)
- Manages and updates the CCS website including news feeds, media, and reports
- Maintains frequent communication with CCS clients and providers and FRS staff including temporary staff
- Stays knowledgeable and up to date of trends in field; participates in professional development trainings as outlined in annual performance review
- Understands and implements requirements for confidentiality and abuse and neglect reporting
- Oversees FS records retention including program files and staff training records
- Monitors quality control of confidential data collection systems including audits and compliance with strong attention to detail and to ensure 85% accuracy and completion
- Supports translations of print and other materials (Spanish to English/English to Spanish)
Active Engagement as A City Employee (5%)
- Creates opportunities to bridge the gap between the early childhood community and policy, and decisionmakers.
- Participates in professional development and stays knowledgeable of current trends in the field.
- Adapts to changing circumstances; demonstrates flexibility in prioritizing work and resources.
- Prioritizes work to support HHS in meeting city and community priorities.
- Works collaboratively within the workgroup, HHS and across other departments.
- Responsible for knowing and complying with FS, HHS, and city policies
- Models city values in support of colleagues, other workgroups, and departments in commitment to each other, the city and community.
- Exhibits the city Leadership Philosophy in implementation of programs and workplans.
- Takes proper safety precautions to prevent accidents.Responsible for the safety of self, others, materials, and equipment.Uses all required safety equipment and follows all safety regulations, policies, and procedures.Reports all accidents and damage to city property.
Marketing, Outreach & Recruitment (3%)
- Creates and distributes CCS marketing materials, website content development and editing
- Provides outreach to recruit new CCS clients and providers
- Notifies and documents the annual Colorado Child Care Contribution Tax Credit (CCTC)
- Works with HR to oversee recruitment of FRS temporary staff
- Supports FRS and Youth Opportunities Program staff with coordination of special events
MINIMUM QUALIFICATIONS
- Spanish and English bilingual with strong written and oral skills
- Technology-oriented with ability to quickly learn new systems, procedures, and computer software
- Proficiency with applications including MS Office (Outlook, Word, Excel, PowerPoint and desktop publishing, database, and spreadsheet software
- Budget management skills
- Project management, coordination, and facilitation skills
- Attention to detail with organizational files, data audits and compliance monitoring
- Customer service skills with ability to establish working relationships at all levels of the organization, with partner agencies and the public
PREFERRED QUALIFICATIONS
- Bicultural (Latino/Hispanic and US)
- Data collection and reporting skills
- Comprehensive knowledge of child care resources and services available to families in Boulder
- Familiarity with Colorado child care licensing and administration
REQUIRED EDUCATION AND EXPERIENCE
- Minimum three years’ relevant work experience with eligibility determination, administrative project management and/or early childhood or child care administration
- Minimum three years’ experience managing budgets
- Minimum one year experience developing and implementing skills training and performance evaluations
- Bachelor’s degree in Business Administration, Human Services, Education, or related field
SUPERVISION
Supervision Received: Family Services Manager
Supervision Exercised: Temporary FRS Program Assistants
WORKING CONDITIONS AND REQUIREMENTS
- Acceptable background check including criminal history, sex offender and child abuse & neglect registries
- Independent work with minimal supervision, prioritizes and resolves problems and manages multiple projects
- Performs well in team-oriented environment
- Able to work with a wide range of sensitive issues and maintain confidentiality
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position
Last updated: February 2023
Additional Job Description:
WORKING CONDITIONS AND REQUIREMENTS
Acceptable background check including criminal history, sex offender and child abuse & neglect registries
Works independently with minimal supervision, prioritizes and resolves problems and manages multiple projects; successfully performs in team‐oriented environment
Able to work with a wide range of sensitive issues and maintain confidentiality
Responsible for safety of self and others, materials and equipment. Takes proper safety precautions to prevent accidents
ACCOMMODATIONS:
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statue. For individuals with disabilities who would like to request an accommodation, please send a request to HR@bouldercolorado.gov.
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