Customer Service Representative

Full Time
Saint Petersburg, FL 33707
$14 - $20 an hour
Posted Just posted
Job description

Wornicki DelVecchio Insurance of Saint Petersburg, FL is hiring for an Insurance Customer Service Representative to join our growing team!

Benefits for the Insurance Customer Service Representative/Agent:

  • Optional 4 Day work week
  • Paid vacation
  • 9 paid Holidays & paid personal/sick time
  • Competitive base salary (commensurate with experience)
  • Bonus incentive based on individual/agency performance
  • Small office environment
  • No micro managing
  • Long term career opportunity
  • Paid continuing education and licensing

Qualifications for the Insurance Customer Service Representative/Agent:

  • Must have at least 1 year of insurance experience OR a 4-40 (Property & Casualty) Insurance License preferred
  • At least 1 year of client-facing or customer service is preferred
  • Basic Microsoft Outlook, Excel & Word experience
  • Excellent written and verbal communication skills
  • Self driven and motivated quick learner
  • Rapport building with clients
  • Ability to prioritize and multitask
  • Must work well with others in a team environment and independently

Responsibilities for the Insurance Customer Service Representative/Agent:

  • Lend support to 2-20 Producers
  • Resolve client inquiries and complaints
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement
  • Handle incoming calls
  • Greet walk-ins
  • Insurance policy customer service
  • Following up on tasks and checking for quality
  • Multi-tasking

Job Types: Full-time, Part-time, Permanent

Pay: $16.00 - $22.00 per hour

Benefits:

  • Paid time off
  • Parental leave

Supplemental pay types:

  • Bonus pay

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

COVID-19 considerations:
Masks are currently optional for customers and employees. We are following the current CDC guidelines.

Application Question(s):

  • Do you have experience with Citizens P&C and/or other homeowners insurance in the state of Florida?

Education:

  • High school or equivalent (Required)

License/Certification:

  • P&C License or 1 yr. min. P&C insurance industry experience (Required)

Work Location: In person

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