Customer Retention Expert

Full Time
Edmond, OK 73013
$14 - $18 an hour
Posted Just posted
Job description

We have an amazing group of kind, hardworking people here in the office, and we are thrilled to add another fun person to our group. We work together to provide fanatical customer service for our customers and they love Moxie Pest Control!

Our office has a very upbeat, fun environment. We have frequent office games with fun prizes (gift cards, parties, Mario Kart lunches). The happier our customers are, the more fun we have!

As a customer retention expert, you are empowered to make decisions that directly affect your career as well as our company's success. In your first few months, you will learn how to effectively help all types of customers in various contact channels.

We are looking to immediately fill several positions. All positions include speaking with customers over the phone, email, text. Specific duties/roles will include:
-Account Retention
-Inbound customer service inquiry calls for existing customers
-Outbound billing, scheduling, and quality assurance calls
-Scheduling appointments
-Dance party coordination
-A million other possibilities.

All positions have the opportunity for quick advancement. If you are hardworking, positive, and detail oriented you WILL be rewarded.
Sales experience a big plus, however, this job is not commission based.

Several full-time Customer Retention Expert positions are available.
Schedules available M-TH 8:00am-5:30pm, and Fridays are just 8:00am-12:00pm!

-Different shift hours available

-Guaranteed 5 days a week!

-Health benefits after 90 days.

-401K plan after a year!

Bachelor's degree preferred, but not required.

To be considered for the position-------:Email your resume through this posting (include your favorite movie in your message... we love movies!)

Thank you!
Moxie Pest Control

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Edmond, OK 73013: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Work Location: In person

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