Job description
Join Our Team
Cedar Falls Community Credit Union is seeking talented individuals who are motivated to serve our members in the best way possible. We take pride in providing our members with a comfortable and caring environment to make them feel at home.
CFCCU provides employees with opportunities to help support their pursuit of a meaningful career. We want each and every employee to feel they have the necessary tools to be successful and exceed at everything they do. If you’re looking into changing careers or for professional growth we may have an opportunity for you!
Come grow with us!
Summary
Provide information on credit union products and services to members according to all credit union policies and procedures and Federal and State rules and regulations. Prepare, assess, process, and document all required forms and related documentation for consumer loan products. Approve or deny loan applications within prescribed parameters. Promote credit union products and services.
Duties and Responsibilities
- Interview loan applicants and provide information on consumer loan products that best meet the member’s needs. Request and review all required information and documentation to secure a loan.
- Assist member in completing loan applications over the phone and/or electronically.
- Obtain and evaluate credit reports.
- Calculate debt-to-income ratios on consumer loan applicants.
- Identify collateral needs and payment plans for members applying for routine loans.
- Notify applicant of loan decision. Correspond with members, applicants, and creditors to resolve questions regarding application information.
- Recommend and outline terms of loan. Inform prospective borrowers of loan commitments.
- Develop and maintain interest-rate structure that is consistent with credit union policies and is competitive with current market.
- Review regulations as they apply to installment loan security agreements.
- Assist with managing delinquent account files for the credit union.
- Expectation to understand and relay information to applicants on credit union products.
- Assist with any additional tasks or responsibilities requested by your manager.
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