Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!

We are a local family-owned home care business in Norfolk, Nebraska that has an exceptional culture, and we are looking for a Client Care Coordinator to join our AWESOME team! We offer PTO, Paid Holiday's, 401k, employee discounts, and flexible schedule! GREAT HOURS! The hours are 8am-5pm Mon-Friday.

Great Base Pay plus Bonuses!

• Conducts Home Assessments and aides in developing, modifying, and maintaining the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
• Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided by conducting regular Supervisory Visits Announced and Unannounced.
• Serves as a mentor and coach to caregivers and supports their care delivery.
• Oversees the Quality of Care being provided in the field and passes along to the Recruiters positive and constructive feedback that was evaluated during the visits.
• Conduct periodic Audits to ensure compliance documents are up to date for our Care Staff. (Ensure Driver’s License, Car Insurance, Professional Licenses, and Care Logs are up to date)
• Work with Recruiters on any clinical issues/concerns that may warrant disciplinary action up to termination.
• Conduct Caregiver/Client Introductions as requested.
• Solicit Client feedback/reviews based on the client experience.
• Conduct Random Drug Testing periodically during visits.
• Any downtime can be spent helping with Scheduling/Recruiting.
• Split time in the office and traveling to client’s homes. Company vehicle provided.

The desired candidate will possess the following:

• High school graduate.
• Active CNA or LPN/RN license in the state of Nebraska.
• Bilingual STRONGLY Preferred.
• Able to work independently, demonstrating sound judgment.
• Be available as required for some on-call duty outside of normal office hours.
• Have a valid driver’s license, good driving record, and up to date car insurance.