Job description

We are now hiring a full-time Center Manager for our plasma donor clinic in Oklahoma City, OK.

The Center Manager is responsible for managing the operations of plasma collection facility, to include financial, marketing, administrative, regulatory, quality, personnel and facilities management functions. Supervises the daily functions and staff activities across departments to optimize operational efficiency.

ACCOUNTABILITIES

• Employee development (60%):
• Initiate and deliver staff communications, network and local.
• Oversee and ensure all employees are properly, timely, and accurately trained in technical areas.
• Providing timely and accurate feedback to both hourly and exempt staff members.
• Developing employee talent, through regular meetings, goal check-ins, development plans, etc.
• Administer year-end review process and compensation changes.
• Assist in management of the recruiting process. (i.e. - phone screens, interviews, offers, on-boarding)
• May support and conduct management training.
• Provide leadership to ensure donor retention, high customer service levels, production monitoring and cost data.
• Operations Management (40%):
• Supervise the operations within the facility:Maintain compliance with all federal, state, local and company regulations related to quality of product, employee and donor safety.
• Manage facility audit processes and help to resolve any related issues that arise from the audit:Collaborating with Regional Manager and management team to prepare for and host internal and external auditors.

Ensuring timely response and closure to audit observations.

• Perform analysis of related data to promote efficient operations:Forecasting and attaining production and cost goals, while assuring compliance with Shire, local and federal regulations.
• Resolve related facility issues and manage inquiries for facility information.

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:

Essential: High School Diploma or equivalent required.

Desired: Associates or Bachelor’s degree highly desirable.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Please provide your email so we can get back to you sooner.

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising: 1 year (Preferred)

Work Location: In person

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