Job description

Heatwave Heating, Cooling, and Plumbing is calling all customer service professionals who are interested in a full-time or part-time Call Center / Customer Service Representative job in the Pinellas Park, FL area to apply to join our amazing office team!

WHY YOU SHOULD JOIN OUR TEAM
We are an established company in a competitive industry that invests in our team and offers real opportunities for career growth. We pay our Call Center / Customer Service Representatives a competitive pay of $13.00 to $15.00 an hour, based on experience, plus Spiffs. Our team also enjoys great benefits, including a 401(k) plan and paid time off. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading!

ABOUT HEATWAVE HEATING, COOLING, AND PLUMBING
Heatwave Heating, Cooling, and Plumbing has been serving our local community with exceptional HVAC services since 2009. Together, we have nearly 20 years of experience in the industry, giving us the necessary skills to complete any job our customers may need. From high-quality heater repair to air conditioning installation to air filter maintenance and more, our team of licensed and insured technicians is committed to complete customer satisfaction every single time.
We believe the key components to being successful is hiring like-minded individuals who are honest and take pride in their work. We take great pleasure in having a team full of people who use integrity in everything they do and adhere to all company procedures with a great attitude. If you are self-driven to succeed and take pride in having integrity and honesty define you, then you need to be a part of our team!

ARE YOU A GOOD FIT?
We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Call Center / Customer Service Representative position today!

WHAT WE NEED FROM YOU
As a Call Center / Customer Service Representative for us, you are the voice of our company! You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to make appointments and take messages on the inbound calls. When there are no incoming calls you make outbound calls to help fill appointment openings. This position will also double as an assistant to management. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!

• 1+ year of customer service experience
• Call center experience
• Exceptional communication skills, verbal and written

Apply today!

Location: 33782

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pinellas Park, FL 33782: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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