Billing Administrator
Full Time
Blackwood, NJ
$50,000 - $60,000 a year
Posted Today
Job description
POSITION
GOALS
- Demonstrate and promote a culture of diversity, equity and inclusion.
- To support the Business Office billing responsibilities to students, external clients and the College community.
- To provide support for routine Business Office operations
- Manage third party billing services
ESSENTIAL FUNCTIONS
- Ability to work directly with people from diverse racial, ethnic and socio economic backgrounds.
- Provides coverage for telephone and email inquiries as needed, using professional judgment to respond to a variety of customer service requests, in a friendly and courteous manner.
- Processes payments and other related financial transactions
- Coordinate refund request for non-credit
- Utilize sponsorship billing for specialized third party programs
- Adjust student accounts for college approved discounts
- Prepare deposits of other accounts receivable and various academic clubs
- Manage the Book store import and third party voucher process
- Manage the Bursar piece of the Chargeback process, including reduction to in county rates and billing external counties
- Assist with student refunds and eRefunds and bank interface in established time frames
- Assist with the Unclaimed Student Title IV Refunds and State of New Jersey escheatment process and policy
- Develops and maintains knowledge about College services such as advising, financial aid, WebAdvisor, testing, location of classes and events, etc.
- Facilitate audits from county WDP, WIA funding sources
- Process tuition discounts/waivers for College Now, Volunteer programs
- Performs other duties as assigned by the Director of Financial Services and Manager of Business Services.
MINIMUM
QUALIFICATIONS
- Bachelor’s Degree in Accounting or Finance
- Three years’ experience with accounting and finance or related field.
- Three years of customer service experience with evidence of an exceptional customer service orientation and the willingness to go beyond the expected in delivering services
- Superior interpersonal and judgment skills
- Good oral and written communication skills
- Analytical and detail oriented with problem solving skills
- Ability to work in an intense environment with a diverse population
- Computer skills, including aptitude to master basic functions in Colleague, the College’s student information system; experience using office productivity software and Touchnet, the College’s E-commerce software, as well the College Financial system, One Solution
- The ability to work independently and as part of a team.
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