Job description

JOB SUMMARY:

The Assistant Casino Manager-Slots is responsible for supervising Slot Staff, verifying transactions and payouts, and assisting the Casino Manager-Slots.

ESSENTIAL JOB FUNCTIONS:

• Responsible for monitoring staffing levels, bank/floor assignments, daily and weekly schedules to include breaks.
• Directly responsible for training slot employees, providing each with the knowledge and appropriate direction to perform his/her responsibilities.
• Monitors compliance with all established company, department, and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations.
• Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.
• Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills.
• Assist in performing jackpot and fill transactions. Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and payout schedules.
• Maintains security of all games, money and employees.
• Takes advantage of opportunity to build long-term relationships with customers. Routinely strives to build and maintain rapport with slot players and handles customer disputes, making every effort to achieve customer satisfaction.
• Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate.
• Monitors the performance of all employees and provides training and coaching as necessary.
• Responsible for making sure there is management on the floor and available to employees and guests at all times.
• Makes recommendations to the Casino Manager-Slots and/or the Director of Slot Service to improve the efficiency of the department and build business.
• Builds a rapport and coordinates daily functions with support service departments. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Will work as needed at Flamingo Hotel and Casino

QUALIFICATIONS:

• High school diploma or equivalent required.
• Work requires a minimum age of 21.
• Work requires minimum of 1-2 years casino operation experience, preferably in Slot Operations.
• Previous knowledge of casino rules, regulations and procedures pertinent to slot operations is preferred.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Work requires knowledge of computer programs including: Word, Excel, Outlook and Windows.
• Work requires ability to perform basic math functions quickly and accurately.
• Work requires flexibility to work various shifts.
• Must present a well-groomed and professional appearance.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must possess a sense of urgency and keep pace with peak levels of business and customer demands. Must be able to work in stressful situations with constant public contact and frequent interruptions. Must possess basic math skills. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY: The Company provides equal employment opportunity for all applicant and Team Members. The Company does not discriminate on the basis of any legally protected characteristics, including: race, color, religion, creed, sex, sexual orientation, pregnancy (including childbirth and related medical conditions), age (as defined under applicable law), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), gender identity or expression, veteran status or any other consideration protected by federal, state or local laws. This policy applies to all areas of employment including recruitment, hiring, training, promotion, compensation, benefits, transfers and other terms and conditions of employment (including training). Any concerns or complaints regarding a violation or potential violation of this policy should be brought forward using the procedure for making complaints set forth in the Anti-Harassment policy.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Application Question(s):

• Do You Have Prior Casino Slot Experience?
• Do You Have Customer Service Experience?

Work Location: In person

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