University Receptionist (Yeager Center)
Full Time
Riverside, CA 92504
Posted
Job description
This position is to act as the primary receptionist for California Baptist University Yeager Center and Enrollment Services department by providing general information and assistance for all walk-ins, incoming phone calls, and incoming mail by performing the following duties:
Essential Duties and Responsibilities
Other duties may be assigned.
- Welcomes and greets all walk-in visitors to the main California Baptist University Yeager Center entrance; directs visitors to the appropriate department or off-campus sites.
- Serve as the main receptionist for the Enrollment Services Department greeting visitors and providing information and materials.
- Present a positive and supportive image of California Baptist University.
- Professionally answers and screens all incoming calls; ensure phone calls are redirected accordingly.
- Greet all guests and visitors to CBU in a professional, friendly, and hospitable manner.
- Answer general questions regarding the University and the Enrollment Service office.
- Prepares outgoing mail and correspondence, including all acceptance packages for prospective students.
- Schedule appointments for Enrollment Services staff by phone or in person.
- Assist the Enrollment Services office in maintaining accurate departmental records, files, and appropriate databases.
- Make copies of correspondence or other printed materials.
- Assists the Visit and Events Coordinator on special projects for campus preview events.
- Assists the Manager of Visit Programs with daily campus visitors, facilitating check-in for tours and communication of daily-visit agendas.
- Coordinates the withdrawal and leave of absence forms for the University.
- Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records.
This position could be responsible for assigning work and/or giving direction to part-time Student Workers in order to complete office work assignments.
Other Knowledge Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.
- Ability to provide excellent customer service when answering the telephone and for walk-in guests.
- Skill in the use of personal computers and related software applications.
- Ability to provide excellent customer service when answering the telephone and for walk-in guests.
- A thorough knowledge of Business English and arithmetic, general office methods, procedures, and practices.
- Ability to plan, develop, and coordinate multiple projects.
- Ability to read and write at a level appropriate to the duties of the position.
- Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff, student body and the community.
- Strong organizational skills and detail-oriented.
- Excellent telephone courtesy, knowledge, and experience.
- Ability to create, compose, and edit written materials.
- Ability to resolve customer complaints and concerns.
- Ability to develop and maintain recordkeeping systems and procedures.
High school diploma or general education degree (GED); and two to three years’ related experience and/or training; or equivalent combination of education and experience.
Posting Detail Information
Open Date
03/23/2023
Remove from Web
Open Until Filled
Yes
Special Instructions to Applicants
PHYSICAL
DEMANDS
: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and sit; and requires sufficient hand, arm, and finger dexterity to operate a computer keyboard, or other office equipment. Requires visual acuity to read words and numbers; and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK
ENVIRONMENT
: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.
Nondiscrimination Statement
State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
Quick Link to Posting
https://jobs.calbaptist.edu/postings/7821
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