The Hotel Indigo Traverse City is seeking a valet attendant to assist guest with their stay at Hotel Indigo. This hotel is located downtown Traverse City. Guest must use valet parking when staying at the hotel. This position pays $10.00 per hour plus gratuity. Valet staff averages between $50-$300 per shift in gratuity.

JOB OVERVIEW: Valet attendants park cars, give directions, mange traffic at the front drive, assist drivers as needed, deliver luggage, and communicate well with guests and team members. Valet personnel must understand the entire hotel and give reliable information to guests. They are knowledgeable of the local area and are willing to perform a multitude of small tasks for guests, ie: room deliveries, retrieving items from guests' cars, polishing bell carts, cleaning area of the drive, shoveling, and what is needed for valet to be successful.

ESSENTIAL JOB FUNCTIONS:

• Responsible for billing all guests and day parkers via front desk.
• Maintain a solid record of cars that are arriving and departing the hotel
• Assist guests with hotel check-in process including luggage assistance and valet parking
• Cleaning and maintaining front entrance of hotel and valet stand.
• Coordinate and track all transportation movements.
• Maintain processional composure in high stress situations in order to make last minute changes.
• Multi-tasking skills.
• Be able to have written and oral communication skills.
• Telephone etiquette.
• Maintain a constant awareness of hotel amenity schedules and promotions.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Must possess valid Driver’s license.
• Pass pre-employment background and maintain a satisfactory motor vehicle report for insurance purposes.
• Must be minimum of 18 years of age.
• Maintain a good driving record and possess knowledge of safely operating vehicles.
• Complete knowledge of all state driving laws.

ADDITIONAL QUALIFICATIONS:

• Pleasant personality.
• Neat in appearance and well groomed.
• Maintain proper associate uniform standards.
• Maintain black running shoe which is slip resistant, enclosed toe and heel.
• Always follow all hotel rules and policies.

Our Hotel

The Hotel Indigo Traverse City is located at 263 W. Grandview Parkway | Traverse City | MI. Our vibe is the great outdoors with an urban edge. Employees receive complimentary parking when working at Hotel Indigo Traverse City, discounted room rates through TPG Hotels and Resorts as well as all IHG Hotels and Resorts. Employee meals are served breakfast, lunch, and dinner and are a cost of $5.00 per meal. Uniform shirt is provided at the time of employment and employee is responsible for neat and tidy pant and shoe attire. Insurance is available at a nominal cost to employees after 60-days of employment, this consists of medical, dental, vision, life insurance, and credit monitoring. Join our team today!