Job description

Required License

• Licensed Practical Nurse (LPN) degree from an accredited school of nursing
• Current unrestricted license from the Arkansas State Board of Nursing to practice as a licensed practical nurse (LPN) in the State of Arkansas
• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification

Job Description

• Summary: The Telephone Triage Nurse assures that communication with each caller will be managed in a prompt, professional and tactful manner. The caller's symptoms and complaints will be assessed and triaged using the nursing process, approved guidelines, and protocols in order to assist in obtaining the appropriate level of care and/or self-care advice. You may instruct the patient to go to the ER if it is an emergency, schedule an appointment with a medical provider, provide lab reports to the patient, send a message about the patient to a medical provider, or refill a prescription on behalf of a medical provider according to specific instructions and protocols. You must assure that all communication and tasks performed are thoroughly documented in the patient's chart within an electronic medical record system.
• Works under the direct supervision of licensed medical provider(s), responsible for providing direct and/or indirect care to all patients visiting the clinic according to policy guidelines
• Must be available to work from 8 AM to 5 PM through regular workdays
• Actively participate in new employee orientation, staff meetings, continuous quality improvement, and periodic performance/protocol evaluations and development
• Maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education
• Attendance is an essential function of this job
• Acts as a resource within the clinic to other staff members and patients
• Participates as a team member and promotes teamwork by assisting others with department activities
• Fulfills administrative/clerical duties as necessary
• Serves as liaison between patient and medical provider for medication questions and refills
• Represents the clinic in person, over the telephone and in the community in a professional manner
• Assists in maintaining an efficient, safe, secure, orderly, and aseptic environment of care for all patients and employees
• Is familiar with and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans
• This is a safety-sensitive position.

Required Knowledge and Ability

• Must be capable of making independent nursing decisions
• Must be able to work well under stress and relate to the general public, nurses, and physicians in a tactful manner
• Must have adequate typing skills and basic computer knowledge
• Knowledge of HIPPA
• Knowledge of basic principles of health promotion, prevention, and motivation
• Knowledge of medical office protocols and ability to quickly gain specific knowledge of current operational protocols
• Knowledge of medical terminology and appropriate abbreviations
• Knowledge of the Arkansas Nursing Practice Act
• Ability to use PC to input data and navigate EMR
• Ability to multitask and remain compassionate
• Ability to read and comprehend medical instructions, short correspondence, letters, and memos
• Ability to work cooperatively with other medical offices, ERs, and specialists to coordinate services for patients
• Ability or willingness to learn to use office equipment including but not limited to computers, fax machines, telephones, and copiers
• Ability to prioritize and allocate resources

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Telephone Nurse Consultant will be assigned a workstation, computer terminal, and telephonic equipment in a regular office environment. The nurse must have good manual and finger dexterity, excellent verbal and written communication, hearing and visual acuity and color distinction. The nurse must sit in front of a computer screen for prolonged periods of time. Occasional standing and walking. The employee must occasionally lift and/or move up to 20 pounds. The noise level in the work environment is usually moderate.

Benefits

• Carriage Hill Family Care, PLC consists of a team of highly respected, motivated, and skilled individuals.We offer opportunities to gain experience and advance.Employer-sponsored HEALTH, DENTAL, and VISION insuranceVacation + paid holidays (increases with seniority)401K with company match 100% on the first 3% of deferred compensation, plus a 50% match on the next 2% of deferred compensation.Employer-sponsored social eventsWe offer opportunities to gain experience and advance.Employer-sponsored HEALTH, DENTAL, and VISION insuranceVacation + paid holidays (increases with seniority)401K with company match 100% on the first 3% of deferred compensation, plus a 50% match on the next 2% of deferred compensation.Employer-sponsored social eventsWe offer opportunities to gain experience and advance.Employer-sponsored HEALTH, DENTAL, and VISION insuranceVacation + paid holidays (increases with seniority)401K with company match 100% on the first 3% of deferred compensation, plus a 50% match on the next 2% of deferred compensation.Employer-sponsored social events
• We offer opportunities to gain experience and advance.
• Employer-sponsored HEALTH, DENTAL, and VISION insurance
• Vacation + paid holidays (increases with seniority)
• 401K with company match 100% on the first 3% of deferred compensation, plus a 50% match on the next 2% of deferred compensation.
• Employer-sponsored social events
• Lunch provided most days
• Pay based on experience

If you are interested, please send your questions or resume. We prefer electronic communications.

Carriage Hill Family Care, PLC

3501 Carriage Hill Dr Ste B

Paragould, AR 72450-5329

P: 870-573-2200

F: 870-573-2300

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Physical setting:

• Clinic

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

COVID-19 considerations:
Medical staff have high priority access to COVID-19 vaccines, masks are available to patient and staff, common surfaces are sanitized regularly

Ability to commute/relocate:

• Paragould, AR 72450: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Licensed Practical & Vocational Nurses: 1 year (Required)

Language:

• English (Required)

License/Certification:

• LPN (Required)

Work Location: In person

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