Team Member

Full Time
Las Vegas, NV 89117
Posted
Job description

For over 30 years, Bruster's has offered artisan, small-batch ice cream and frozen desserts made fresh daily in their on-site kitchens with dairy from their Pennsylvania farm. We want to show why our “Fresh is Best” philosophy makes us the Number 1 purveyor of ice cream in Las Vegas.

Bruster’s of Las Vegas is looking for Team Members to serve our guests the freshest, highest quality ice cream and providing them with a friendly experience in a sparkling clean environment. At Bruster's, our work environment is fast-paced, fun, and team-oriented.

We hire all ages! You must meet the qualifications detailed below, have prior work experience (or other demonstrated instances of responsibility), and a communicate these qualifications.

Reliability is the best Ability! Availability is a close second.

Role and Responsibilities

Our Team Members are the heart and soul of Bruster's. Every employee starts here to learn and understand our approach to quick, courteous, and upbeat customer service.

We’re different from most quick service restaurants. Our focus is our guests, and we give them “their time” when they come to our Walk-up Window or Drive Thru. Team Members help each of our guests navigate and find their favorite flavor choice from over 40 fresh flavors of ice cream, sherbets, sorbets, and ices (including non-dairy and no sugar added options). We change our flavors often, so sampling is a must!

Not only will you will learn how to scoop a cone, mix a shake, or top a banana split, but you’ll also develop interpersonal skills to work with your fellow Team Members in a fast-paced, upbeat environment. More importantly, you’ll learn about the “Bruster’s way” of being present and attentive for our guests.

Team Members attend to our guests as follows:

  • greet and treat our guests in a friendly, courteous, and inviting manner
  • offer them samples of our flavors (we’re very big on “try before you buy”)
  • describe the flavors and all the decadent ways they can be served
  • use a point-of-sale system to take their order at the Walk-up Window or Drive Thru

Along with our top-notch customer service, Team Members will prep and fulfill orders, maintain the restaurant and the outdoor facilities, and offer the highest standard service and product experience.

Why work at Bruster's?

  • A Sweet Wage of $15 to $18 per hour – includes a competitive hourly base of $10 - $12 per hour plus tips (average +$5 - +$8 per hour)
  • Flexible scheduling
  • Free ice cream during each shift!
  • 35% Employee Discount on All Products
  • Opportunities for Advancement – We prefer to promote from within to reward our best and brightest.
  • Paid Vacation for Full Time and Part Time Employees
  • Full-time Associates are eligible for medical, dental, and vision benefits.

Our commitment to quality extends to our Team Members. We value the important role each Team Member plays as a part of the Bruster's Las Vegas Family.

Required Qualifications

  • Prior Work Experience
  • Genuinely friendly and positive attitude and willingness to work as a team
  • Demonstrated Accountability and Strong Work Ethic
  • Strong problem solving and communication skills
  • Must be able to lift up to 40 lbs
  • Must be able to stand for several hours at a time
  • Must be willing and able to clean and work clean

Preferred Qualifications

  • Prior experience in Customer Service or Hospitality Industries
  • Valid Food Handler Card and knowledge of health department codes
  • Knowledge of NCR Silver, NCR Aloha Cloud, NCR Aloha, or similar POS system

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Restaurant type:

  • Quick service & fast food restaurant

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Employees must be vaccinated, and all other covid protocols followed including masks, sanitizing, and social distancing measures.

Ability to commute/relocate:

  • Las Vegas, NV 89117: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Basic math: 1 year (Preferred)
  • Food Service: 1 year (Preferred)

License/Certification:

  • Food Handler Certification (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Required)

Work Location: In person

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