Job description

Supervisor, Retail - University of Nebraska

The Retail Supervisor plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line part-time retail team (Retail Associate/ Retail Lead). The Retail Supervisor will drive results through coaching to carry out operational excellence expectations.

The Retail Supervisor will work a full-time schedule, with flexible availability to meet the needs of the business include days, nights, weekends, extended hours on game days and during events.

General Duties and Responsibilities:

• Drive sales results by consistent execution of daily operations
• Support back of house operations; maintain stockroom organization
• Responsible for retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now and OKTA
• Analyze metrics to make business recommendations to Leadership team including but not limited to; revenue targets, per cap and UPT (unit per transaction)
• Communicate expectations for assignments and projects to part-time retail team (Retail Associate/ Retail Lead)
• Provide training and assistance to all part-time retail team (Retail Associate/ Retail Lead)
• Coach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
• Encourages and models Fanatics Values
• Perform ‘Manager on Duty responsibilities’

Education, Experience, and Requirements:

• Minimum 18 years of age
• Minimum two years working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Foreign language skills are a plus

Job Knowledge, Skills and Abilities:

• Possess a fun, outgoing, confident, professional demeanor
• Prior leadership experience preferred
• Demonstrated proficiency retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now and OKTA
• Ability to work well with all levels of management, build partnerships and coach teams
• Ability to anticipate and solve problems and act decisively
• Ability to represent Fanatics/League/Team Values and standards
• Ability to balance, prioritize and delegate multiple projects while remaining calm under pressure
• Strong communication, literacy, and numeracy skills

Physical Demands:

• Regularly required to sit stand, reach, bend and move about the facility as needed
• Must be able to lift and carry up to 30 lbs.
• Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA

Job Type: Full-time

Pay: Up to $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Weekend availability

Work Location: One location

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