About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

What You’ll Do

Responsible for securing non accepting merchants, closing complaints, and improving the cardholder experience with merchants in assigned market or portfolio. Prioritizes key issuer needs with merchants in market. Works collaboratively with Global Marketing and Global Acceptance to gain acceptance, especially for larger merchants or key verticals, and/or works to train down stream acquiring and intermediary payment partners. Sources and capitalizes on opportunities to grow merchant stated acceptance and/or network transaction volume. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Secures non-accepting merchants and closes merchant complaints in assigned market or portfolio.

• Conducts standard training with acquirer’s sales staff, merchants, and issuers in market to promote acceptance and drive volume.

• Improves merchant stated acceptance and merchant activations.

• May develop and maintain relationships with associations, malls and hotels to ensure successful promotion of offers programs. Ensures relevant offers are sourced in a timely manner.

Qualifications You’ll Need

The Basics

• H.S. Diploma or GED

• 2+ years of experience in financial services, payments, sales, marketing, or related field

Bonus Points If You Have

• Bachelor's Degree in Marketing or related field

• 4+ years of experience in financial services, payments, sales, marketing, or related field

#LI-KH1

What are you waiting for? Apply today!

All Discover employees place our customers at the very the center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.