Job description

Join our team at Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic is named the No. 4 hospital in the United States according to the U.S. News & World Report. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic you will build a rewarding career with one of the most respected healthcare organizations in the world.

We are looking for a Social Worker to join our team. Patients and families coming to our center are faced with a lot of unknowns, and this role is crucial in connecting them with our community resources and supporting them throughout their time with us.

Your duties will include but are not limited to:
- Intervening with patients who have complex psychosocial and discharge planning needs.
- Conducting detailed psychosocial assessments and coordinating with community resources and supportive counseling.
- Offering crisis interventions to patients and families with psychosocial needs,
- Facilitating the transition of care for high-risk patients facing barriers to care.

Our ideal future caregiver is someone who:
- Has good verbal and written communication skills.
- Can build rapport quickly with patients.

We offer tuition reimbursement as well as education sources for our caregivers to learn new skills and grow in their career.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

Demonstrates the knowledge and ability to care for age specific needs of the population served as measured by completion of mandatory training and direct observation by supervisor.
Demonstrates an understanding of illness/recovery and the impact on patients and families.
Responds to campus wide referrals same working day.
Identifies significant psychosocial issues and implements appropriate social service interventions and continuing care options through the process of data collection, data analysis and implementation of a care plan based on identified needs.
Utilizes a multidisciplinary approach to ensure continuity of care and comprehensive patient services to maximize the effectiveness of social service interventions.
Develops and sustains positive working relationship with patients, families, physicians, nurses and ancillary personnel to promote open communications.
Acts as a resource to patients, families, physicians, and staff regarding internal/external resources.
Initiates team conferences to facilitate discussion/consensus regarding complex cases.
Uses crisis intervention techniques to calm, comfort and stabilize patient/families under stress.
Utilizes knowledge to coordinate realistic referrals and continuing care plans to meet the needs, age, and health status of the patient.
Informs the patients, families and anyone accountable for the continuing care of the patient of their role and responsibilities relating to the continuing care plan.
Utilizes appropriate clinical intervention skills to assist patient, families, and staff with their abilities to cope based on assessed needs.
Documents on CM progress notes, multidisciplinary problem list and interdisciplinary education records to provide clear, concise record of social work services and interventions.
Facilitates/coordinates timely transfer and discharge of patients with complex needs.
Facilitates/coordinates inpatient and outpatient dialysis arrangements.
In collaboration with the clinical and medical staff discloses medical errors to patients and families in accordance with existing patient safety plan and disclosure policy.
Assists in developing and maintaining the electronic case management resource manual.
Acts as a campus wide resource regarding the Baker Act. Attends to represent CCF @ the Broward County Baker Act Task force meeting.
Other duties as assigned.

Education:

Bachelor's degree in Social Work (BSW).

Languages:Certifications:Complexity of Work:

All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position: World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.
Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.
Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.
Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.
Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.
Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

Work Experience:

Two years experience as a social worker in Healthcare setting, excellent oral and written communication skills, ability to prioritize workload, good problem solving skills, and basic computer skills.
Ability to prioritize, and multitask to achieve a therapeutic outcome.

Physical Requirements:

Requires frequent walking from department to department: require sitting at a workstation or desk; requires standing; work may include occasional publishing and/or pulling, lifting and carrying objects weighing up to 20 lbs.
such as files, documents and computer printouts.
Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures.

Job Type: Full-time

Pay: $22.85 - $38.84 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Vero Beach, FL 32960: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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