Description

Multi-Cloud Senior Site Reliability Engineer

Location: This position can work a hybrid model (remote and office) or fully remote model. Ideal candidates will live within 50 miles of one of our PulsePoint locations.

The Multi-Cloud Senior Site Reliability Engineer performs analysis and research of systems and networks. Reviews detailed business and technical requirements in order to recommend technical solutions.

How You Will Make an Impact:

• Demonstrate maturity and understand of multi-cloud (AWS, Azure, GCP) and the perspective technology stack…preferably Azure and GCP
• Ability to specialize, create, and implement cloud-based solutions such as SaaS and PaaS in AWS.
• Build multiple cloud environment infrastructure (Compute, Storage, Network, Backups, DR, and Monitoring).
• Work closely with Development Teams, Cloud Security & Compliance, cloud automation and cloud infrastructure teams, etc. to execute our multi-cloud offerings.
• Comfortable with scaling production systems and technologies, including load balancing, monitoring, distributed systems, and configuration management.
• Ensure CI/CD and DevOps best practices and compliance for application release and deployment
• Production experience in large environments using configuration management tools like Terraform or Ansible.
• Complete understanding and perform configuration management duties within AWS with the use of RedHat OSE, AWSConfig, etc.
• Advocate and implement cloud security policies and best practices with InfoSec Team(s)
• Interface with software vendors for support as well as application and infrastructure teams
• Understanding of tracking and ticket management via JIRA and ServiceNow tools
• Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems
• Work closely with Incident Management teams and functionally to ensure quick restoration of service.
• Ability to be available and support the business via on-call rotation
• Coordinate and manage the Engineering and Operational activities of our multi-cloud environment.
• Responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, etc. of our Cloud environment.
• Identify, automate, pursue, and implement systems and tools to eliminate toil – work tied to running a production service that tends to be manual, repetitive, automatable, tactical, devoid of enduring value, and that scales linearly as a service grows.
• Participate in, as needed, postmortem activities for all significant cloud related incidents. This will include the investigation to establish what happened in detail, find all root causes of the event, and assign actions to correct the problem or improve how it is addressed next time.
• Work with the appropriate service owners/stakeholders and Cloud Managed Services (CMS) Provider to develop runbooks/playbooks containing best practices for troubleshooting steps and tips for the most likely and impactful failure modes. Exercise the runbook/playbooks through group tabletop exercises.
• Comfortable with building and managing multi-cloud dashboards, synthetic URLs, and optimizing our monitoring strategy with Datadog.
• Create re-usable artifacts like CloudFormation templates and contribute to the pool of re-usable code
• Ensure Elevance Health’s architecture and design are compliant with all security, cost, performance and durability best practices and work closely and sometimes lead and cross functional teams, Cloud Security & Compliance, Infrastructure Teams, etc. to execute on cloud service offerings
• Provide evening and/or weekend support to our internal and external customers as needed.
• Provides advanced level engineering design functions.
• Develops complex solutions from business requirements and architectural specifications; provides input to set or amend architectural specifications.
• Creates presentations and seeks IT managements approval and acceptance of significant replacements or reconfigurations of major business systems serving the enterprise.
• Directs the construction of architecture components (e.g., data architecture, application architecture, technical architecture).
• Participates in the design of the enterprise architecture.
• Proposes opportunities to improve results based on targeted or continuous assessment.
• Participates in enterprise planning activity, including vendor assessment, technology platform selection and retirement, prioritization, and integration; routinely acts as a subject matter expert for executive management.

Minimum Qualifications:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 10 years in one or more of the following: information systems, computer networking, telecommunications, systems development and management required; significant experience with multiple technical and business disciplines required; broad-based experience to plan and design highly complex systems; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• 1 or more public Cloud Service Provider certification(s)
• 8+ Years of experience in system administration, application development, and infrastructure development in multiple cloud infrastructures
• 6+ years of experience and familiarity with site and infrastructure monitoring systems (like Datadog, AppDynamics, New Relic, Splunk, Grafana)
• 8+ years of understanding and executing the use of XML, Shell, Perl, YAML, Ruby, Batch, and Python
• Lambda and CloudFormation coding along with branch coding techniques
• 6+ years of cloud infrastructure automation technologies (like Terraform, CodeDeploy, Puppet, Ansible, Chef)
• 6+ years of managing images (e.g. AWS AMIs) including remediation and patching
• 4+ years of cloud containers (e.g. Kubernetes, OpenShift, EKS, GKE, etc.)
• 6+ years of fundamental understanding of AWS networking fundamentals (e.g. VPC, TransitGateway, Routes, etc.) and configuration of health-check services and cloud load balancers (e.g. ELB, ALB, etc.)2+ years of cloud database operations and deployment experience (RDS, MySQL/Postgres/Aurora)
• 2+ years of caching operations and deployment experience (e.g. Redis)

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $127,600 to $229,680.

Locations: California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.