Shift Lead/Key Holder - Palo Alto

Full Time
Palo Alto, CA 94304
Posted
Job description
Overview:
NO CUTS. NO COLOR. JUST BLOWOUTS!
DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY?

Drybar started back in 2010 with its first shop in Brentwood, CA. 10 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that’s blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it’s not just blowouts we are selling, its happiness and confidence!

Our 10 Core Values: 1) It’s the Experience 2) It’s not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family!

We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever!

*Your success is our success. What are you WAITING for? *
Responsibilities:
WHAT YOU’LL DO…
We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess:
  • Lead client experience from check in to check out ensuring Drybar standards are always upheld.
  • Lead team member responsibilities: assign clients to stylists, delegate tasks to bartenders and stylists, execute meal period and break schedule.
  • Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards. May assist with stocking product, tool and supplies. May support inventory management at the direction of the manager.
  • Ensures that all company procedures and policies, federal, state and local regulations are followed.
  • Ensures adherence to Drybar’s Timekeeping Policy and Supervisor Policy Addendum. Responsible for reporting all time worked for self and others, including any work performed off shop premises, in a timely fashion to immediate supervisor.
  • Supports shop staff with positive morale approach. Implements problem solving strategies and brings any serious issues to management such as potential concerns/complaints, notice of the need for leave of absence, notice of team member work-related illness/injury, safety hazards, company policy and/or federal/state/local law violations.
  • Maintains awareness around promotion and merchandising content.
  • Responsible for providing the front desk with weekly Pipeline information.
  • Thorough understanding of team member handbook and all company policies, processes and procedures.
  • May perform responsibilities as Stylist (if licensed & trained) and Bartender, as necessary.
  • May assist Manager with administrative tasks and reporting. Other duties as assigned.
Qualifications:
WHAT YOU’LL NEED…
We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess:

  • Cosmetology License preferred, but not required.
  • Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way.
  • Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work.
  • Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity.
  • A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth.
  • Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork.
  • Having a sense of humor and being witty isn’t a bad thing either! Having enjoyment of work and life balance is key here at Drybar!
  • Shift Leads have a guaranteed hourly wage starting at $22.00. Along with tipped gratuity, bonuses, and possible commission, our full-time team members have the potential to make an average of $65,000-90,000 per year including tips, depending on hours!
Benefits:
WHAT YOU’LL GET…
  • Competitive Salary & amazing incentives/bonuses
  • Exceptional Health, Dental, Vision, Life Insurance & 401K options
  • Accrued Paid Time off for Maternity and Paternity Leave
  • Flexible Paid Time Off and Personal Days Given
  • Exceptional Co-workers & Management.
  • Birthday & Anniversary Staff Appreciation Days.
  • Free Blowouts for the Employee!

*Get Amazing Drybar Benefits on US! What’s there NOT to love? *
Legal Disclaimer: ©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

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