Senior Support Specialist

Full Time
Massena, NY 13662
Posted
Job description
About the location
Alcoa’s U.S. portfolio includes Alcoa's corporate headquarters (ACC), Alcoa's Technology Center (ATC), four smelters, hydroelectric power and a calcined coke plant. Our Massena facility in New York State, established in 1902, is home to the longest continuously operating smelter in the world. Located on the St. Lawrence River, Massena, NY is the center for commercial, industrial, and manufacturing success in St. Lawrence County. Its four seasons of natural beauty and abundant outdoor recreational activities attract tourists and local residents to enjoy year-round. Massena’s caring sense of community, affordable cost of living, and extremely low-cost locally-supplied energy, coupled with four public and private universities nearby, make Massena a great place to call home. From the Thousand Island region to explore by boat, to fishing in the St. Lawrence River, to swimming in three beautiful nearby riverside beaches, to experiencing beautiful foliage and hiking in the Fall, to snowmobiling, and many other winter sports, there’s always something fun to see and do. And within a two hour drive (or less) are cosmopolitan and historic Montreal and Ottawa, Canada to the north, and to the south are the tall, beautiful views of Adirondacks and within it is Lake Placid, The Olympic Village.
About the job
Execute tactical functions and ensure they’re aligned with our business goals. The responsibilities will require you to apply broad knowledge of business administration and hands-on experience with proven results in several of the following functions:
MAJOR DELIVERABLES:
  • Support HR and plant management with preparing and organizing documents, mailings, data entry and audits
  • Administer local HR processes and procedures in compliance with corporate policies and state and federal laws including but not limited to:
  • Talent acquisition
  • Hiring and on-boarding
  • Compensation and benefits
  • EEO and Affirmative Action
  • Employee Benefits
  • FMLA, NYS Paid Leave and Disability programs
  • Apprentice program
  • Audit and compliance
  • Dispute resolution
  • Data input and analytics
  • ASI
  • ISO
  • OSHA Training
  • Promote Alcoa’s values and act as point person for employee relations focus areas including people development, diversity and inclusion, and ethics and compliance education
  • Participate in industrial and labor relations activities and discussions in support of management goals and in accordance with the collective bargaining agreement
  • Manage internal and external communications
  • Act as liaison for community events
  • Lead and provide support to Employee Engagement activities and Training and Development initiatives
  • Assist in the documentation of ASATs to support continued audit compliance
BACKGROUND SKILLS AND EXPERIENCE
The incumbent must have initiative, be creative, and have demonstrated computer skills, including: Excel, Word, and PowerPoint. Must have good organizational skills and the ability to work with a diverse group of people. Must have the ability to work well within a changing work environment.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
To support our teams and their families beyond the workplace, Alcoa provides an outstanding benefits package effective day one of employment! In addition to medical benefits, we offer employee resource group opportunities, 401K options and a first-rate vacation plan for valuable work-life balance.
We are
values
led,
vision
driven and united by our
purpose
of transforming raw potential into real progress.
Our commitments to Inclusion, Diversity & Equity
include providing trusting workplaces that are safe, respectful and inclusive of all individuals,
free from discrimination, bullying and harassment
and that our workplaces reflect the diversity of the communities in which we operate.
As a proud equal opportunity workplace and affirmative action employer, Alcoa is dedicated to providing equal opportunities and equal access to all individuals regardless of a person’s gender, age, race, ethnicity, sexual orientation, gender identity, religion, nation of origin, disability, veteran status, language spoken or any other characteristic or status protected by the laws or regulations in the places where we operate.
If you have visited our website in search of information on U.S. employment opportunities or to apply for a position, and you require an accommodation, please contact Alcoa Recruiting via email at
gssrecruiting@alcoa.com
.
This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us!

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