Join the Clean Energy Revolution

Become a Planning, Senior Support at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll working within the Planning Department and interface with local authorities to ensure accurate meter and billing information along with updating compliance reports.

As a Planning, Senior Support, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

A day in the life - Get ready to think big, work smart and shine bright!

• Meter Service Requests (MSR) management including, posting and documenting inspections, customer applications
• Pre-set meter management and MSR exception management
• Meter/MSR related reporting (SLA, Public Authority)
• Collaboration with Program Analyst on meter requirements updates
• Gathers documents and research data on assigned topics, using databases, files, spreadsheets, or other sources as needed
• Deals regularly with information and issues having a minor to moderate department and/or corporate impact
• Answer phones, provide assistance and information for internal and external clients, take messages when necessary
• Research and resolve issues related to permanent and temporary meter installations and removals

The essentials

• Three or more years of experience performing advanced administrative, secretarial, and clerical functions
• Two or more years of experience with Microsoft Excel

The Preferred

• Associates degree; or an equivalent combination of education, training, and experience
• Demonstrated knowledge of the Meter Process within Design Manager, use of Design Manager, CSS, Land Vision and FIM Maps
• Demonstrated general knowledge of the Scheduling, Meter Order and basic Design processes and workflows
• Demonstrated familiarity with Public Authority, SLA Monthly Report and other job-related reports
• Demonstrated experience prioritizing, planning, organizing and coordinating heavy workloads while maintaining high levels of accuracy and attention to detail and meeting assigned deadlines
• Demonstrated ability to accurately analyze information to draw conclusions, make sound decisions and modify and/or recommend new processes to improve outcome
• Demonstrated ability to take initiative and accountability for the accuracy of information and for achieving results
• Must be proficient in Microsoft Excel and Word, as well as the Internet and Email

You should know

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!
• Position may require up to 25% traveling and being out in the field throughout the SCE service territory.
• Relocation does not apply to this position.

Testing

• This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides, for the following tests: (EEI BCAB #5206) and (Edison Individual Workstyles #8203). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.