Senior Business Analyst

Full Time
Remote
Posted
Job description

The Broker Analytics team within GRS Field Operations is seeking a Business Analyst to provide robust analysis and actionable insights in support of our GRS Broker Relationship Managers (BRMs). Our GRS BRMs are a group of senior leaders who manage the global relationships with Liberty?s largest retail and wholesale broking houses.


We are seeking an energetic, driven analyst with creative problem-solving ability who will thrive in a fast-pace and complex data environment. In addition to direct analytic support of our GRS BRMs, the Business Analyst will be expected to support various aspects of our internal broker data pipeline processes (i.e. partnering with LSM and GRM to report on and analyze broker metrics, strategies, and opportunities with a global lens), and drive analyses in partnership with our external broker stakeholders in an effort to keep us ahead of our competition. The Business Analyst will be involved in regular ad-hoc analyses, along with the development of presentation materials and data packets in support of various internal and external executive meetings and engagements (i.e. conferences, roadshows, and relationship building events).


The ideal candidate must be a strong collaborator and be able to work with general direction from manager on more complex tasks.


Responsibilities:

  • Identifies business processes to review.
  • Performs complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners.
  • Conducts analyses based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies.
  • Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics.
  • Often uses data visualization tools to further business insights.
  • Builds the business case for making a change to current practices, programs or procedures.
  • Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
  • Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes or a portion of a larger initiative (e.g., major area within a function).
  • Develops, updates, and analyzes metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.
  • Owns report development for reports/dashboards considered complex in nature.
  • Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit.
  • Develops presentations and shares findings as well as recommendations.
  • Receives, evaluates and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
  • Provides guidance to less experienced staff.

Qualifications

  • Displays strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills.
  • Strong business operations knowledge to include understanding the function's value chain and market conditions.
  • Solid ability to support change and impart value within an organization.
  • Solid project management skills as part of implementing business process changes.
  • Strong knowledge of available data sources, strengths and shortcomings.
  • May also be relevant based on the particular needs of the position
  • Advanced knowledge of Excel and solid knowledge of database software.
  • Solid knowledge of business intelligence tools preferred.
  • Bachelor's degree or equivalent experience in addition to 5+ years of relevant experience to include business analysis work.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.


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