• Assists the Benefits Manager by working to ensure through the completion of assigned duties and responsibilities that all benefit plans which include daily processes are administered in an effective, consistent and compliant manner
• Analyzes daily PeopleSoft BenAdmin report; thinks strategically about how benefits data and the system interacts which includes researching benefit administration system discrepancies and working collaboratively with other HR units, including Data Units/Payroll and IT to find effective resolutions
• Serves as a resource for Benefits associates, HR team members, employees, other departments, retirees, dependents, and service providers with whom we partner on queries related to benefits to achieve resolution of issues; answers and interprets policies and procedures as needed
• Assists in the development of materials and delivery of activities designed to educate, engage and inform employees about their benefits. This includes new employee orientation, annual open enrollment, maintenance of web content, and other communication efforts as needed
• Provides suggestions for continued improvement and opportunities for employees' benefits education
• Creates and maintains reports, performs data audits and analysis, and reconciles payment and contribution discrepancies as required to support the benefit plans which includes but is not limited to monthly reconciliation of FR's retiree benefits payments for submission to Business Affairs
• Assists in the preparation of government filings, plan audits, or other tax-reporting requirements such as the Affordable Care Act (ACA) or Florida Retirement System (FRS).
• Produces internal online surveys as requested, analyses and produces a summary of results
• Participates in external benefits surveys as assigned
• Coordinates benefits workshops for College employees, and may lead discussions surrounding benefits which include but are not limited to retirement education and leaves of various types such as the Family and Medical Leave Act (FMLA)
• Conducts individual employee retirement appointments, prepares file documentation with necessary benefits & leave payout calculations, meets with employees to discuss documents, and enters Retirement benefits data
• Works with the payroll department to resolve issues involving Leave payouts for retirees
• Conducts audits of retirement benefit files
• Leads in handling annual benefit processes such as employees' and retirees annual open enrollment and performing annual enrollment upload to the FRS system
• Conducts Benefit plan monthly enrollment analysis and specific analysis after the annual open enrollment
• Holds orientations for new employees to explain benefits and works to ensure through collaboration with benefits associates that new hire orientation materials are up to date
• Ensures the accurate completion of benefits enrollment through self-service in the HR system
• Receives automatic system email notifications of marital status changes and follows up with employees to obtain the necessary documentation
• Keeps abreast of trends and legal issues by participating in activities such as educational opportunities, reading professional publications, attending benefits-related workshops and seminars; and recommending changes as appropriate
• May assist the Benefits Manager with the implementation of new benefit plans, systems, processes, vendors, and acquisitions; and may participate in College evaluation process committee
• May assist in the tracking and analysis of claim and premium data
• Assists the department with meeting goals that support the division and the College’s strategic plan

• Master’s degree and two (2) years of experience in Human Resources/Benefits; or Bachelor’s degree and six (6) years of experience in Human Resources/Benefits
• All degrees must be from a regionally accredited institution

Miami Dade College is the largest, most diverse and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 164,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.