Job description

Sales Associate

Position Summary:
Enter robust summary of the job and what its purpose is. (Include major responsibilities in this section)
Job Summary
A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’s merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.

Essential Functions:
List 5 -10 tasks that make up the essential functions required to perform this job
Job Functions

Shoe Sales Associates Specifics:
Provide excellent customer service.
Ensure that all merchandise presentations are up to standard.
Replenish as needed and recover merchandise/fixtures.
Maintain sales floor and stockroom consistent with standards.
Support operations team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
Maintain signage for all promotional events and sales sets.

Providing Excellent Customer Service:
Proactive greeting and engaging customers warmly and with a smile.
Utilize the CHARM behaviors: Connect, Hear, Assist, Recommend, Make it Memorable.

Demonstrating Initiative:
Meet or exceed solicitation goal for Belk credit Rewards program.
Meet or exceed clientele goals, where applicable.
Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

Focusing on Results:
Meet or exceed personal sales per hour goals.
Increase units sold per transaction by recommending products to customers.
Identify and reduce shrinkage in area.
Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
Maintain floor and stock areas consistent with store standards.
Follow procedures for all systems including counts, markdowns, maintain and inventory control.
Comply with policies & procedures in the associate handbook.
Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Education / Experience Requirements:
Please select from below the expected Contribution Level for this role

Position Contribution Level :
Entry Level

Minimum Education & Experience:
No education requirement.
Experience in retail preferred

Preferred Education & Experience:
Knowledge / Skills Requirements:
EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations
Knowledge & Skills
Excellent communication skills.
Ability to use and learn industry technology preferred.

Physical Requirements:
Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.
Physical
Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Reporting Relationships:
Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)
Supervisor

Supervises

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
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We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
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