• Seasonal position starts mid-April and extends through mid-September 2023
• Pay Rate: $1,712.00 bi-weekly
• Schedule Varies: Average 40-45 hours/week
• Perks include:

• Free employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style) for management position
• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Free Red Bus and Boat Tours (as available)
• Free Glacier National Park season pass
• Exclusive Retail and Dining discounts in Glacier
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Provide support to the Glacier HR team during the employee check-in and onboarding process during the early part of the season (April through early June).
• Establish strong and collaborative relationships with the Location Managers & Assistant Location Managers, HR team, department managers, and employees on location. Represent the HR department and Company in a professional and cooperative manner at all times.
• Provide a sounding board for employees at all levels; handle personnel issues with sensitivity and confidentiality as required; resolve issues in a tactful and timely manner. When appropriate, utilize and/or provide employees with available support resources and make appropriate referrals. Make proper judgment calls regarding escalation of issues including dorm compliance issues, employee relations issues, NPS violations, interpersonal conflicts, workplace concerns, etc.
• Serve as a primary resource for investigations in highly sensitive areas including claims of harassment, discrimination, threats of violence, etc. Perform thorough, timely, and effective investigations, conducting sensitive interviews and involving others as appropriate. Make recommendations and reach conclusions using judgement and application of policy and precedence. Involve and/or communicate necessary information to the Director of Human Resources, Operations, and Leadership.
• Respond to requests and concerns from Employees, Support Staff, Management Staff, NPS and others as appropriate.
• Maintain high standards of guest service and confidentiality when interacting with staff.
• Ensure main HR office is copied on relevant documents in a timely manner.
• Provide proper level of security and confidentiality around employee files and information.
• Serve as a role model for employees. The minimum expected is maintaining a professional demeanor at all times, the personal observation of all Xanterra Parks & Resorts policies, state and federal laws.
• Support efforts of fellow HR staff members and contribute to team effort in whatever capacity may be needed.
• Conduct exit interviews, actively monitor turnover trends and identify areas of concern related to retention at the property level.
• Assist with employee communication, recognition, and engagement initiatives.
• Attend various location and department meetings on a regular basis and contribute useful information as appropriate. Share information gained in meetings with HR Director in an effort to support effective location communication.
• Communicate appropriately and accurately on open positions both on-location and park-wide. Direct employees appropriately on both internal applications and transfer applications.
• Other duties as assigned by the Director of Human Resources.

Essential Skills and Knowledge:

• Strong interpersonal and communication skills.
• Basic knowledge of Xanterra Parks & Resorts policies and procedures.
• Basic knowledge of residence life policies.
• Basic knowledge of Company and NPS rules and regulations.
• Ability to work independently.
• Leadership skills.

Physical Requirements:

• Ability to walk moderate distances and climb stairs multiple times throughout shift.
• Ability to perform general office functions.
• Must be able to walk on uneven terrain, including icy and snow covered areas.