Sales Support Representative

Full Time
Middlefield, OH 44062
Posted Just posted
Job description

The HRM Enterprises, Inc. family of companies is made up of the country’s largest independent hardware store, a TripAdvisor top rated restaurant, the always exciting Marketplace, and a campus that has become a destination for guests from near and far. Our local, family owned company is a leader in the markets we serve and is full of people who work each day to go beyond our guests’ expectations. We are committed to being a great place to work and encourage our team members to excel and grow professionally.

  • Support for Lumber Sales
  • Field phone calls when salespeople are not available/on the road

Print blueprints for all salespeople (inside & outside)
Price updates for quoted jobs
Minor IT requests (in office only)
Adding jobs to door hanging schedule -Remove

  • Order entry
  • Special Orders

Orders
Quotes

  • Special Order purchasing
  • Getting approval/sign-off from contractors/customers

Contacting vendors & assigning Purchase Orders

  • Customer service for contractors/customers
  • Maintaining relationships

Product information
Adding jobs to job accounts
Setting up deliveries
Managing payments if not on charge accounts

  • Extensive product & vendor knowledge
  • General lumber/stock

Contractor specific products
Maintaining relationships with suppliers/vendors/reps
Continuing training/research on products

  • Computer knowledge
  • Eagle system

Google Docs

  • Organization, time management, and prioritizing tasks
  • Open Quotes
  • Complete Lumber Returns
  • Return stock product to proper account/job

Special order returns
Work with sales person on reason for return
Work with vendor to determine if credit will be given
Process paperwork
Determine final resolution and communicate with all parties involved such as yard, vendor, customer and salesperson

Hours Required: Full Time M-F 7-5 45hrs/week

At Hartville Hardware and Lumber, we serve others as we would want to be served. If you want to join our team that works each day to go beyond our guests’ expectations, please apply for this great opportunity.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

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