Job description

Kiawah Island Golf Resort:
Kiawah Island Golf Resort is one of the only Forbes Five Star and AAA Five Diamond resorts in South Carolina. We strive to enhance southern hospitality by taking care of our employees and guests.

BENEFITS:

• Competitive Hourly Rate
• Dependable schedules with overtime available
• Medical, Dental, Vision, 401(k) options
• Employee Meal Program
• Golf, Tennis, Accommodations, and Dining Discounts
• Work in Paradise!

What you can expect:

• Delphi software administration and maintenance of Delphi.fdc applications
• Formulate and implement system standards and procedures in accordance to Hotel operational
• requirements
• Audit data-entry in Delphi.fdc to ensure Hotel Standard Operating Procedure compliance
• Maintain Delphi Training Manuals, develop, improve and document existing
• processes/applications
• Conduct periodical trainings for current & new users
• Generate daily, weekly, monthly and annual sales, catering & F&B reports for key leaders
• Analyze and troubleshoot user’s requests
• Plan & prioritize work assignment/projects
• Perform daily system backup & work closely with IT department
• Frequent interaction with Delphi.fdc users is required so that proper standards & user adherence to
• system policy is maintained, thus minimizing revenue losses
• Ability to liaise with vendor NewMarket / Delphi.fdc & Amadeus customer support
• All other duties, as assigned.

What are some Qualifications:

• Must be fully proficient in Delphi and/or Delphi.fdc and/or Amadeus Sales & Event Management
• Able to work independently
• Prior knowledge in Hotel management is preferred
• Microsoft Skill set is mandatory
• Team player, good interpersonal skills & dependable
• Must possess excellent computational and analytical abilities and keen attention to detail
• Must have the ability to communicate professionally and effectively with internal clients
• Must have excellent written and oral English communication skills and telephone etiquette skills
• Must be organized and able to prioritize work load

Preferred:

• New Market – thorough knowledge to include ability to write, modify and run reports
• Visual One
• Social Tables
• Formal training in sales system management, a university degree or equivalent experience

A world-renowned collection of five championship golf courses, including The Ocean Course, host of the 2021 PGA Championship. Join our team and work in paradise!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.

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