RN Quality Management Coordinator- Lakeview Center for Mental Health and Wellness

• Utilization review of all clinical cases according to regulations governing this activity, participation in the utilization review activities of all mental health programs as needed.
• Provide clinical supervision to professional or paraprofessional staff related to utilization review.
• Review of clinical mental health records for timeliness and quality of documentation to insure compliance with regulations governing clinical operation, and provide feedback to clinicians and managers.
• Provide technical assistance, training, and education to clinicians to assist in improving the quality of their documentation.
• Maintain accurate records of utilization review activities and provide reports to the appropriate individuals and committees.
• Attend committee meetings as appropriate and requested.
• Develop and implement quality monitoring, such as utilization review screens, and evaluation instruments in consultation with medical and other professional staff.
• Maintain familiarity with all regulations, which affect the provision and documentation of clinical services (these include but are not limited to JACHO, OMH, DOH & CMS).
• Conduct managed care reviews for the Psychiatric Acute Unit.
• Responsibility for the disaster manual for the division and coordination of training in that area.
• Develop and conduct workshops or other formal training activities in the area of clinical documentation, treatment plans, utilization, or quality improvement.
• Track and report JCAHO inpatient mental health core measures, Focused professional practice evaluation (FPPE) & Ongoing professional practice evaluation (OPPE).
• Ensure compliance with the JCAHO national patient safety goals.
• Policies and procedure compliance & committee oversight.
• Participate in the tracking and resolution of client/family complaints.
• Participate in incident report monitoring as well as sentinel events via NIMRS.
• Participation & planning regarding OMH, JCAHO, IPRO, and Commission on Quality of Care site reviews and audits.
• Perform other duties as required.

NYS Licensed Registered Nurse required.

Strong clinical background, excellent interpersonal skills, communication skills, organizational skills, problem solving skills, and knowledge of health care regulatory standards and codes.

Minimum three of more years medical/surgical experience preferably in a leadership/team leader position including charge nurse capacity. Strong clinical background. Experience in providing medical staff support and establishing positive rapport, strong information management experience with personal computer knowledge with an emphasis on standard database/spreadsheet/graphics applications.

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County’s largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.