Retail Key Carrier Supervisor

Full Time
Shoreline, WA 98133
Posted
Job description

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Opportunity:* Contribute To The Growth Of Your Career.*
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

  • Role models exceptional customer service
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Acts as Manager on Duty in adherence with company policy and procedure
  • Ensures store team performs tasks and daily activities in accordance with store plan; prioritizes as needed
  • Addresses immediate customer service issues and provides appropriate coaching to Associates
  • Exercises discretion regarding customer service policies in order to satisfy customers
  • Maintains accurate Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed in accordance with company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
  • Provides and accepts ongoing recognition and constructive feedback
  • Provides continuous feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned

Who We Are Looking For:* You!*

  • Open availability, including nights and weekends
  • Flexible schedule to support business needs
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem solving skills
  • Ability to effectively coach, delegate, and follow-up on multiple people/tasks
  • Works effectively with peers and supervisors to accomplish tasks
  • Ability to act quickly under challenging circumstances
  • Capable of balancing multiple tasks at one time
  • Strong organizational skills with attention to detail
  • Strong communication skills.
  • One year retail and 6 months of leadership experience

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP – TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.
The hiring range within this store is $18.00 to $18.50 per hour. The full range of the position is $18.00 to $26.10 per hour.
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_Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience._
Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.
We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marshalls Store 0226 || 15801 Westminster Way W || Shoreline || WA || 98133

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: One location

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