Position Summary: Responsible for directing and supervising activities involved in operating a group of brand locations in an assigned area to maximize sales and profitability. Responsible for coaching and development of direct reports to achieve and execute all goals and company strategies and maintain a supply of qualified promotable individuals. Responsible for maintaining the integrity of the Brand Partner programs and execution of the Brand Standards set forth by the Brand Partner.

Essential Job Functions:

• Travel to brand locations and lead store management in the planning, implementation and execution of merchandising and operations initiatives of the Brand Partner.
• Oversee that all stores are providing the customer service that meets or exceeds the Brand Partner standards and customer expectations.
• Maintain high standards of brand location image ensuring that all stores are clean, well-stocked and ready for business according to company and brand partnership standards.
• Oversee that all assigned stores operate within the established inventory levels, salary budgets (and other control lines), and gross profit margins to achieve maximum profitability.
• Accountable for building store sales and gross profits through implementation of the Brand Partner merchandising policies, procedures and programs.
• Support and enforce all Brand and EG America policies, and local, state and federal laws and regulations.
• Oversee personnel processes (hiring, training, associate evaluations, employee discipline and termination actions) are handled in a timely manner, and in accordance to company policy.
• Maintain working relationships with associates to support the open-door policy.
• Serve as a proactive leader of the brand operations team, evaluating opportunities and implementing the Brand Concept in additional stores as appropriate.
• Coach and develop associates for growth and promotion to maintain a high-quality staff.
• Responsible for store human resource management to work with recruiter and training team to hire, train, develop and evaluate store management and store associates.
• Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback and development opportunities to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• 3+ years of experience as a Manager in the Fast Food industry, or C-Store retail and/or has successfully completed training and has leadership skills to achieve the expected responsibilities of the position.
• High school diploma or GED equivalent
• Strong leadership and analytical skills
• Proven experience managing direct reports
• Highly organized and proficient at multi-tasking
• Excellent interpersonal and Communication skills
• Proficient in Microsoft Office, PDI (Professional Data Solutions Inc.)
• Ability to travel independently up to 75%

Desired Qualifications & Education:

• Associate’s or bachelor’s degree
• 2+ years’ experience working as a multi-unit supervisor in a retail setting