Latitude Corp.

Job Description

Job Title

Quality Manager

Position Reports to

Vice President of Strategy and Performance

Pay Classification

Exempt

Date of Job Description

8/15/2019

Education and Experience Requirement

Bachelor’s degree, science or engineering preferred. Five years minimum supervisory experience. Ten years manufacturing environment and with AS9100 Quality Management System experience.

Skills Required

• Leadership to effectively manage customer requirements and expectations as well as department personnel.
• Demonstrated teamwork to work collaboratively with all departments to effectively accomplish company goals in the areas of quality, delivery, finance, and continuous improvement.
• Broad in-depth knowledge of quality control, quality assurance and quality management systems, especially AS 9100.
• Problem-solving skills to assist in root cause analysis and solution identification. Experience in resolving internal and external quality issues.
• Quality audit skills.
• Advanced computer and writing skills. Skilled in the use of Word and Excel.
• Ability to read, understand and explain schematics, blueprints and/or technical manuals.
• Effective communication skills. Direct customers and supplier interaction experience desired.

Minimum Job Requirements

• Physical- Generally sedentary work. Some light lifting may be involved. Proficient in the use of a PC keyboard with or without reasonable accommodation.
• Working Hours- fulltime employment
• Personal Traits- Excellent communication skills with positive teamwork and safety attitude. Conscientious attention to detail and accuracy while able to multi-task and trouble shoot. Must be “quality minded.”
• Display good leadership qualities. Be a role model for the department and set the standard of productivity, safety and quality for employees of different levels to follow. Has a desire to mentor and develop employees.

Level of Responsibility and Authority

Appointed as Management Representative for the AS9100 Quality Management System for the Company. Responsible to ensure the quality of product being shipped and authorized to hold shipments if quality is suspect. Given organizational freedom and unrestricted access to top management in order to resolve quality management issues. Responsible for referring any information or new inquiries relating to statutory and regulatory requirements to the attention of top management. Appoints personnel authorized to disposition nonconforming material based on position, experience and knowledge of product/process.

Job Duties

• Responsible for day-to-day operations in Quality departments in both Wisconsin and Tucson facilities.
• Manage department employees including performance, evaluations, training, work assignments, problem resolutions, hiring and terminations in accordance with HR policies.
• Plan, manage, and audit the Quality Management System and procedures throughout the organization, ensuring adequate documentation and continuous improvement.
• Report the Company’s performance against the Quality Management System to senior leadership.
• Implement and maintain the Quality Management System throughout the organization.
• Support the Plant Managers in the continual improvement of processes and systems.
• Manage the process for Corrective and Preventive Actions.
• Ensure customer satisfaction through relationship, responsiveness, and continuous improvement.
• Report customer satisfaction data to top management.
• Lead or assist, as applicable, root cause investigations. Implement and verify corrective actions.
• Oversee the functioning and maintenance of departmental equipment, measurement instruments, and infrastructure to ensure product and process quality and quantity objectives are met.
• Ensure all dept. employees work safely and all hazardous conditions are eliminated.
• Ensure statutory, regulatory and environmental regulations are met within the department.
• Interpret Company’s quality and safety policies and communicate to others in the organization. Ensure cross departmental communication is accurate and effective.
• Perform supplier audits as necessary to support AS compliance.
• Other ad hoc duties as assigned.