Role Summary:

The Quality Assurance Specialist will plan, develop, and implement quality systems to ensure manufactured product and processes meet or exceed customer expectations. They will be responsible for investigating, analyzing, containing, and correcting quality problems related to final customer products. This position may also perform audits and implement new strategies to improve the condition of plant/operations quality.

Scope of the Position:

The Quality Assurance Specialist will be located at the Huntsville, AL site, but will be responsible for quality assurance at 4 locations, including Westmoreland, TN. This position requires <25% travel to job sites.

Responsibilities:

Responsibilities expected of this position include, but are not limited to, the following:

• Serve as liaison between operations and its customers/suppliers providing quality related technical assistance in the investigation, containment, and resolution of quality problems.
• Coordinate each phase of the quality control/assurance activities for manufacturing and operations.
• Collect information and research data related to quality standard requirements.
• Analyze and provide input regarding quality of raw materials, purchased parts, and other items required to manufacture door units, trusses, windows, and product delivery.
• Analyze processes for improvements, failure modes, stability, and capability.
• Coordinate process change requests related to quality assurance activities including preparing supporting documentation, change point tracking, communications, sample part reviews, and scheduling trial parts.
• Ensure that any new inspection equipment for the product/process is approved and maintained.
• Work with the Manufacturing department to initiate effective containment, investigation, and countermeasure activities to prevent further outflow in-house and to customer.
• Conduct quality audits including end use applications evaluations, problem analysis, and providing design/redesign input.
• Manage and maintain quality assurance documents.
• Support and assist with planning, development, and implementation of quality systems and activities with operations and suppliers.
• Oversee and support service part quality issues and warranty claims as necessary.
• Develop quality management system procedures and instructions.
• Initiate, prepare, and present plans for quality improvements and train required team members.
• Complete miscellaneous reporting, administrative, and other quality related functions as required including Key Performance Indicator (KPI).

Position Qualifications:

• Working knowledge of quality audit techniques.
• Must be trusted with confidential data.
• Ability to read, interpret, and understand engineering documents such as drawings (component, assembly, and equipment), technical standards, design specifications, general tolerances, critical characteristics.
• Strong organization and planning skills.
• Excellent critical thinking skills required.
• Hands-on, self-starter with a strong work ethic.
• Ability to perform responsibilities with minimal supervision.
• Ability to maintain records and files and prepare recaps and reports.
• Ability to communicate and work well with all levels of the organization.
• Strong verbal and written communication skills.
• Solid working knowledge and experience with Microsoft Office and other computer-based applications

Education and Experience:

• High school diploma, GED, or equivalent required.
• Bachelors degree in Engineering, or related field preferred; or an equivalent combination of education and experience.
• Additional trade education and Quality certifications are preferred.

.Physical Requirements:

• Sit, Stand, frequently
• Adapt to various environments including production

You will be expected to follow any other job related instructions and to perform other job related duties as requested by management.