Quality Assurance Manager

Full Time
Plover, WI
Posted 1 day ago
Job description

Position Title:Supervisor Quality

Position Type: Regular - Full-Time

Requisition ID: 22355


The Quality Supervisor reports to the Quality Manager and is responsible for supervising the daily operations of the Quality Control team as well as to ensure smooth team operations and effective collaboration with each other as well as other areas of the facility. A primary responsibility of this role is to develop the team’s skills and engage them to meet goals.


Qualifications:
To perform this job successfully, the Supervisor must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Excellent communication and leadership skills
  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Organizational and time-management skills
  • Excellent decision-making skills
Essential Functions:
  • The Quality Supervisor has the authority to release hold product that meets specification and to place raw or finished product on hold if a quality attribute is not met.
  • Provide leadership to Quality personnel while promoting cooperation between other departments
  • Assure compliance to quality standards through effective supervision of Quality Lab personnel
  • Understand/interpret product specs for quality attributes
  • Understand/interpret/develop Quality standard operating policies/procedures
  • Research customer complaints per Quality Manager directive
  • Maintain compliance to customer requirements
  • Assist employees in resolving work related problems/concerns.
  • Responsible for ongoing training of staff, planning, assigning and directing work
  • Conduct employee performance appraisals and develop performance improvement plans as needed
  • Maintain department expenses within established budget. Track Quality supply Purchases. Submit P Card purchases and support Coupa required review/purchasing
  • Maintain inventory supply and order as needed.
  • Assist in facilitation of 3rd Party and Internal Audits
  • Attend and participate in, weekly performance meetings, daily scheduling meeting and additional meetings to facilitate operations
  • Manage Quality Communication board and attend support department boardwalks
  • Participate in R&D meetings and provide input into the development of new products
  • Conduct Held Product Rework meetings
  • Train in Annual Sensory and Annual Quality Calibration
  • Conduct Weekly Department Meetings with Quality Leads
  • Participate in Sensory and Product Cuttings
  • Maintain Micro and Incoming Sampling matrix
  • Support and drive continuous improvement projects
  • Member of plant Food Safety and HACCP teams
  • Assist with Raw Material complaint notification decisions

Education and/or Experience:


  • Bachelors in food science/biology or related technical degree required.
  • Three years minimum supervisory experience in a food manufacturing setting.
  • Computer proficiency necessary to maximize job performance.
  • Ability to analyze and interpret business periodicals, professional journals, technical procedures, and government regulations.
  • Ability to write reports, correspondence and procedure manuals.
  • Ability to present information and respond to questions from management, clients, customers, and the general public.
  • Ability to apply probability and statistical inference concepts, fractions, percentages, ratios and proportions to practical situations.
  • Problem solving and interpreting technical instructions in mathematical or diagram form and dealing with abstract and concrete variables is important.


#LI-JL2


McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.


McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy


Job Family:
Manufacturing

Location(s): US - United States of America : Wisconsin : Plover

Company: McCain Foods USA, Inc.

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