Job description
Start your career at a healthcare company!
Serenity Healthcare is seeking a
Provider Assistant for our Southlake, TX office. In this role, you get the opportunity to connect with patients and be part of Serenity’s mission,
helping patients take back their life! As a Provider Assistant, you will primarily be helping patients understand the lifesaving benefits of medication, TMS, and Ketamine. During your one-on-one interaction, you will also gather patients’ symptoms and medication history. We are looking for someone who is empathetic and has a passion for providing exceptional patient care.
Position:
Full-time (Monday to Thursday)
Location:
Southlake, TX
Benefits
- Paid Time Off
- 10 Major Holidays Off
- Career Growth Opportunity
- Competitive Compensation (17.50/hour)
- The Opportunity for Leadership Development
- Shortened Work Week
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
What You’ll Do
- Passionately educate patients on interventional treatment options Serenity offers.
- Communicate directly with participating healthcare providers regarding patient’s care.
- Demonstrate compassionate support, attention, and assistance to patients.
- Provide excellent patient care and support while developing trust and rapport.
- Consult with clinic staff to gather pertinent information regarding current symptoms, mental health status, and medication history.
Qualifications
- High School Diploma / GED.
- Excellent verbal and written communication skills.
- A minimum of 1 year in a customer or patient facing role.
- A quick learner comfortable in an innovative environment.
- Passion for helping others in a patient-centric culture.
Who We Are
Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.
Trigger Warning:
Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
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