Job description

General Description:
The Family Enrollment Specialist/Program Supervisor is responsible for implementing the Healthy Families Program as outlined in the HFA and HFAZ policies and procedures; directly supervise the Family Support Specialists and performs enrollment duties. May carry a caseload of up to 6 families. This position reports directly to the Program Director.

Summary of Essential Job Functions:

• Supervisor conducts the following when assigned:
• Coordinates supervise and participate in all activities of the Healthy Families program.
• Community outreach and partnership building.
• Program presentations.
• Provides strength-based, reflective supervision with each staff member weekly.
• Maintains and monitors staff caseloads and work assignments.
• Ensures that necessary data is collected and provided to program data entry staff in a timely manner.
• Coordinates program activities with hospitals, Child Protective Services, and community-based agencies.
• Attends and participates in all required Healthy Families seminars, meetings, and in-service training.
• Performs other related duties as required and or assigned.
• FES Duties are as follows:
• Conduct in-hospital or clinic outreach or screening duties as outlined in the MOU.
• Establish and sustain partnerships within the community.
• Attend identified community coalition and service group meetings as assigned.
• Receive and process daily, referrals from hospital personnel as well as other agencies.
• Maintain a referral organizational system.
• Schedule assessments meeting the needs of the family.
• Adhere to HFA standards regarding contacts, time frames, assessment rates, etc.
• Complete quarterly FES reports.
• Offer and administer the FROG virtually or in person.
• Ensure referral to the Family Support Specialist for continued follow-up and support services.
• Creates electronic family files, and uploads to FSS’s folders.
• Maintain client records in accordance with program and funding source requirements.
• Meet weekly with Family Assessment Supervisor to discuss referrals and narratives.
• Attends parent events.
• Make DCS referrals as appropriate.
• Provide community presentations and community outreach activities.
• Maintain professional positive relationships with hospital staff and other collaborative agencies.
• Will assist the program as assigned/needed when enrollment openings are limited.
• Perform other related duties as assigned, especially when no enrollments are needed.

Requirements:

• Bachelor’s degree plus two years of experience working with at-risk families, and one year of supervisory experience preferred.
• Ability to mentor, supervise and support staff in person or virtually.
• Knowledge of family life skills, and child abuse prevention techniques.
• Flexibility in scheduling (able to work limited nights and weekends).
• Ability to work effectively within a team.
• Knowledge of community resources and existing community prevention efforts.
• Ability to communicate effectively both orally and in writing.
• Demonstrates effective problem-solving skills.
• Grant writing abilities preferred.
• Meets department performance/productivity standards.
• Must be eligible and able to obtain a Level one fingerprint card.
• Must be certified in CPR/First Aid.
• Must have a valid driver's license, and vehicle and meet agency liability insurance requirements.
• Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage, and dress code.
• Attend required agency and program/department meetings.
• Follow and model CFR’s core values.
• Participate in PQI initiatives.
• Consistent with CDC’s new streamlined guidance, the Safer Federal Workforce determined COVID-19 workplace safety protocols will not vary based on vaccination status or otherwise depend on vaccination information. Due to this determination, requiring, requesting, or collecting vaccination status information is suspended. For the current status of the COVID-19 vaccine requirement and/or questions, please contact Human Resources at humanresources@cfraz.org.

Ability Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Sitting for extended periods of time daily; standing and walking short distances.
• Specific vision abilities required by this job include close vision with or without accommodation.
• Moderate twisting, bending, stooping, and lifting up to 40 pounds in the performance of assigned duties.
• Ability to use a variety of office equipment and machines as referenced.
• Normal manual dexterity and eye-hand coordination are required.
• Repeated hand-wrist movement is required.
• Ability to safely operate a motor vehicle.

The nature of the position involves a fast-paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment’s notice and the position requires quick response time and flexibility.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Any offer of employment is contingent upon drug tests and fingerprint clearance.

Equal Opportunity Employer:

Child & Family Resources is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because it makes us stronger as a whole. For more information, visit: https://www.childfamilyresources.org/edi

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Tuba City, AZ 86045: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Tuba City, AZ 86045

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