Program Manager (Exterior Services)

Full Time
Columbus, OH 43235
Posted
Job description
Posted
20-Mar-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service, Facilities Management
Location(s)
Columbus - Ohio - United States of America

Job summary

This role will work with a team of Account Coordinators who expedite work orders from our commercial/retail clients for exterior services such as snow removal and landscaping services.

This candidate must be based in the greater Columbus, Ohio area and will require a schedule with some time spent in the office at 200 E. Campus View Blvd, Ste 120, Columbus, OH 43235.

Essential duties and responsibilities

Leads cross-functional projects and programs end-to-end using a formal PMO process. Facilitates the development of a charter and coordinated timeline. Ensures all functions remain on schedule and issues get resolved or raised.

Facilitates meetings to review project status for active and pending projects (project pipeline). Collaborates with core team to develop solutions and leads project team through implementation and completion.

May prepare and coordinate all aspects of sophisticated financial statement packages, including crafting and posting journal entries, ensuring cash receipts and expense payables are recorded for the period, preparing and submitting funding requests.

Capturing and submitting and owner's distributions, and other transactions as applicable in order to ensure that all information delivered to the client is complete and encompasses all transactions for the applicable reporting period.

Handles internal and external relationships in support of program. May contract and handle vendors. May provide consultation on complex low to medium scale projects that integrate into an organized program.

Builds, maintains & distributes routine PMO reports, including status reports and updated Gantt charts.

Serves as the primary client contact and issue point for any staffing, bandwidth or delivery issues.

Other duties as assigned.

Supervisory responsibilities

None

Qualifications

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

To perform this job efficiently, an individual must perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from 4-year college or university. Minimum four years of related experience. Prior Supervisory experience preferred.

CERTIFICATES and/or LICENSES

PgMP (Program Management Professional) or PMP (Project Management Professional) certifications preferred.

Interpersonal skills

Excellent written and verbal communication skills. Strong interpersonal and analytical skills. Ability to provide efficient, timely, reliable and encouraging service to customers. Ability to efficiently present information.

Financial knowledge

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts financial analysis.

Reasoning ability

Ability to comprehend, analyze, and interpret complicated documents. Ability to address problems involving several options in situations. Requires analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Strong process skills, negotiating, and decision-making are needed. Validated ability in project management processes, tools and techniques.

Ability to build and maintain effective professional/client relationships.

Intermediate skills with Microsoft Office Suite including MS Project.

Scope of responsibility

Decisions made with detailed understanding of procedures, company policies, and business practices to achieve general results. Responsible for setting work unit and/or project target dates. Errors in judgment may cause short-term impact to department.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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