4/7/2023 11:59 PM Central

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY
HUMAN RESOURCES DIVISION
Position Open: March 24, 2023
Position Closing Date: April 7, 2023

ESSENTIAL FUNCTIONS:

• 
  Receives charges and complaints of program violations and fraud from specialists, other staff, and public, via phone calls, written reports, and web mail reports;
• Investigates charges of program violations directly or through private investigator;
• Works cooperatively with the police departments, district attorney investigators, and office of HUD Inspector General;
• Identifies, investigates and takes appropriate action on EIV Discrepancies;
• Issues termination notices;
• Determines amount of overpayments, receives payments and, if necessary refers balances for collection.
• Prepares and presents agency case before hearing officer;
• Assists in developing and delivering in-house training programs on fraud prevention;
• Writes and prepares detailed reports and correspondence; Prevents fraud by verifying applicant information and conducting random investigations;
• Performs quality control and monitoring relative to program integrity and fraud prevention;
• Prepare routine correspondence;
• prepare and review documents, contracts and other relevant forms;
• Distribute material as appropriate;
• Design and implement tracking systems for reports and projects using databases and spreadsheet.
• Represent agency at outside meetings;
• May be required to participate in the training of staff;
• Perform related duties as assigned.
• Prepares documents, schedules, and conducts informal hearing in coordination with Agency hearing officer.

• EIV Deceased Tenant Report
• EIV Immigration Report
• EIV New Hires Report
• Clients with EOP 50058 and Current Status
• Clients on Notice, noting any on notice for more than 60 days
• EIV Income Discrepancy Report
• EIV Multiple Subsidy report

REQUIRED EDUCATION, EXPERIENCE AND LICENSES: Bachelor degree in Business Administration, Criminal Justice or a related area; plus three (3) years of experience working in federal program fraud investigation, prevention and program integrity . Knowledge of the Rental Assistance Program (Section 8 program) is preferred. Candidates with accreditation earned in foreign institutes are encouraged to apply.
License(s) Required:
Valid Tennessee driver’s license
EQUIPMENT USED
General office equipment, to include a personal computer.
SUPERVISION EXECISED
Supervises as needed and directed by the Department Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Behavioral Skills:
Understand oral and written instructions and procedures; Be courteous, exercise judgment, discretion and maintain confidentiality in dealing with program participants, the general public, and co-workers; Communicate effectively in written and oral expression with participants, landlords, law enforcement officials, court officials, attorneys, investigators, other agencies, and other members of the public; Perform mathematical functions accurately; Be resourceful in conducting investigations; and Manage time effectively and meet critical deadlines
Technical Skills:
Knowledge of principles and methods of interviewing techniques and procedures, research, and report writing techniques; Investigative techniques; General office procedures, proper telephone etiquette, and operation of various office machines; Personal computers, word processing and spreadsheet programs; Policies, procedures and requirements governing HUD subsidized programs, especially those pertaining to program fraud and termination of assistance; Federal, state and local laws relating to rental housing, landlord and tenant rights; Rental and home-ownership principles. Ability to conduct effective investigations; Obtain information and evidence by observation, record examination, and interviews; Analyze and evaluate statements of witnesses and suspected violators; Interpret, understand and apply provisions of applicable regulations; Prepare clear and concise written and oral reports; Coordinate visual observation and oral and/or written communications into concise, descriptive and standardized written or oral formats; Prioritize multiple assignments; Work tactfully and effectively with others to achieve work objectives and resolve conflicting views; Interpret laws, legislation, ordinances, administrative policies and procedures; Input, access, and analyze data using a computer.
Physical Skills:
Willingness and mental and physical ability to perform the duties involved in this classification. Ability to perform work with or without an accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation; other physical duties as required.
Financial Skills:
N/A

Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.