Professional Services Engineer

Full Time
St. Louis, MO 63122
Posted
Job description
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NetGain Technologies is a growth stage, premier technology
NetGain Technologies is a growth stage, premier technology provider in the Southeast and Midwest US. We are laser focused on building our high-talent team so that every one of us gets to collaborate with only the most talented and values driven teammates possible. If you value extreme ownership, continuous improvement, winning as a team, wowing clients, and putting your family first – read on to check out the opportunity to work with our exciting business.
NetGain Technologies Professional Services Team needs a brilliant human being to join our team as a Professional Services Engineer and help us in our everyday mission to use awesome computer stuff to provide excellent service to our over 100 clients. We love continuous improvement and so encourage and provide training for certifications so you can master technologies within our tech stack. You will be at the core of NetGain’s engineering strength using leading-edge technology to help us shape our client’s cloud future. No matter your current skill level, you will grow in this role!

We are professional, passionate, and prodigious. We like to have fun, learn new things, and enjoy doing exceptional work. The work we do on this team is dynamic and challenging, and we believe rising to challenges and conquering them are key to personal and career fulfillment. We hope you think so too! But first – a quick look at what’s in it for you.

By joining NetGain Technologies you get…
  • To join a company named a best place to work in Kentucky since 2015
  • To be a cultural ambassador
  • To work with talented, passionate professionals
  • To make a difference every day
  • To Participate in our Open PTO plan
  • 100% employer paid Life insurance and Short/Long Term Disability coverage
  • Maternity and paternity leave
  • Paid certification training
  • Medical, vision, and dental insurance with FSA and HSA options
  • 401(K) plan participation
If you like to take ownership of both efforts and results with resolve and humility, can connect with others in ways that support and inspire, have high EQ to build winning teams, can think both tactically and strategically as a leader, are self-motivated to cross the finish line, and have the ability to anticipate client needs… this job may be perfect for you!

Description:
The primary requirement of a Professional Services Engineer is the ability to communicate with customers to identify the business need, develop a solution that will address the need, and work with a team of engineers to implement that solution. This requires the ability to speak with clients on a non-technical level and work together with other engineers on our team. NetGain Technologies Professional Services Engineering functions from a team-first perspective in order to provide our clients with a superior experience. In addition to the emphasis on consulting the following areas are necessary to fulfill the position. Certifications or a desire to obtain them in a reasonable timeline is a must.

This position is a Cloud technology focused position. Our ideal candidate for this position is someone who has deep experience in IT systems, consulting experience, the ability to speak in detail about technology to clients, general business sense, and a strong focus on cloud services.

Desired Experience
  • 10+ years of information technology experience
  • 2+ years of experience of hands-on cloud migration planning and experience
  • 2+ years of experience working with Azure cloud technologies
  • 2+ years of hands-on experience with virtualization technologies
  • 2+ years of experience in a consulting role, pre-sales
  • Exchange migration experience a plus
  • Ability to lead, and own projects that you design as well as projects designed by others
  • Problem solving and the ability to identify problems in advance and proposing solutions
Desired Technology Experience
  • M365 and Azure cloud services
  • InTune
  • MS Licensing
  • Teams Voice
  • Defender for Endpoint
  • Microsoft Windows Server
  • Microsoft SQL
  • Understanding of Network Security
  • DirSync/AD Connect
  • Cisco DUO
  • VMWare/Hyper-V
  • Systems Design
  • Virtual Desktops
  • VPN Technologies
Bonus Technology Experience
  • Datacenter
  • Infrastructure
  • Disaster Recovery
  • Messaging
  • Storage
  • Scripting
  • Directory Services
  • Systems Integration
  • Mobility Solutions
  • Strategic Planning
Preferred Certifications
  • MS-500 Azure Security Administrator
  • MS-700 Teams Administrator
  • MS-720 Teams Voice Expert
  • AZ-104 Azure Administrator
  • AZ-305 Azure Solutions Architect
  • AZ-800 Windows Server Hybrid Administrator
  • SC-300 Identity and Access Administrator
  • MD-100 Modern Desktop Administrator
  • CCNA
  • CCNP
  • ACSA
  • NSE4+
  • VCP
Our Core Tech Stack
  • Storage: MSA, Nimble, 3PAR, StoreOnce, Compellent
  • Server Solutions: HPe (DL Series, C7000, Synergy chassis), Dell PowerEdge
  • Networking and Firewalls: Aruba, Cisco, Fortinet, Meraki, Sophos
  • Microsoft 365: Base and Enterprise subscriptions, InTune, Defender, DLP, MFA, SharePoint
  • Azure: Compute, VNETs, VPN Gateway, VDI, Azure SQL, DRM, Azure Migrate, Site Recovery Manager, Blob Storage, Azure Backup
  • Backup and DR: Veeam, Zerto, VMWare SRM, iLand, Hyper-V Replication, Datto, Barracuda
  • Security: Arctic Wolf, Sophos, Defender, DUO, Azure MFA
  • Phone Systems: Cisco, Teams Voice
Professional Overview
  • In business since 1984
  • Large regional business with 6 offices in 5 states across the Midwest & Southeast region
  • Ranked as a top managed services provider by Channel Futures since 2008
  • Named a best place to work in Kentucky since 2015
  • Distinguished as a SOC 2, Type II certified company

If you have made it to the bottom of this job description, have a burning desire to grow, stellar relationship skills, and believe you have what it takes to join our team, please submit your application and resume as soon as possible. Remember, things may come to those who wait, but only the things left by those who hustle.

NetGain Technologies is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug free work place. NetGain performs pre-employment criminal background checks and substance abuse testing which includes a urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping NetGain a safe and drug free company.

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